Thankyou so much Desmond Johnson for your awesome customer service and care!!! I definitely recommend Grossinger Kia for anyone looking for reliable service and a awesome experience !!! Ask for Desmond Johnson!!!
I had a good experience at Grossinger Kia . My salesperson desmond did a good job showing different products and working out a fair deal to get the features I want. Even when there were a few questions about the terms he did put in every effort to get it resolved as did his colleagues Vince and Mike. Will recommend.
I was greeted by Jackie Guzman. What a pleasure to work with her. She heard what I was saying and went with my wants. She even made it fun. She asked the Sales manager Victor P. to help out. What a good guy. Found me a great Soul gave me a great deal. This dealership let me leave with their car for 3 days because my credit is always kept on freeze. Victor told me when I returned with the Soul if I didn't want it no questions asked, no problem. Well I love my cute car.
Thank you Jackie and Victor for making this process so easy.
Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
I???ve been interested on getting myself a new family vehicle, but I???ve consistently changed my mind. Getting a new car is a big deal to me. I wasn???t planning on getting a new car when i went in Ed Napleton Acura. The minute i came in, i was greeted by a sweet young lady. I asked for Wilson, he had recently helped out a friend of mine. Wilson was very knowledgeable about all cars i was interested in. He helped me narrow them down and suggested what he thought was best. All my concerns and questions were answered. If i ever need another car i would most definitely go back and ask for Wilson. Thank you Wilson and Ed Napleton Acura !
Went in there not expecting to walk out with a brand new car. Thanks to Wilson i was able to walk out with my dream car. He worked really hard to make it happen. I was impressed by his customer service, and how he was able to answer all my questions. I was even more impressed how he had patience with me and my grandchildren. He made the experience comfortable. Thank you Wilson. I would definitely recommend this dealership and Wilson.
I must say Napleton Acura has a great crew , Wilson and Connor we're very noligable about the RDX Connor got me a great deal on financing and Wilson new everything about the vehicle great place to do business
We went in knowing exactly what we wanted and were pleased to find that we walked out with what we wanted. Most dealers will try to upsell you on a vehicle when you've been more than clear that you don't want anything else. That's not the case here. We left the location with the vehicle we came to see. The team here is phenomenal and the experience is pleasant overall. They consistently made sure I was comfortable and didn't pressure me into anything. Great experience overall and I look forward to returning for our next car purchase. Nick definitely took care of us.
I was a little put off by the fact that they were going to send me off without a copy of my multipoint inspection. When I brought it to the attention of the two service providers, they confirmed the only thing that came up was the three services (spark plugs, fuel injector, coolant flush) that they had told me about. Regardless, I wanted a copy of it for my records should anything happen or come up. Instead of asking the tech for it, the female service advisor just grabbed a blank one and marked everything 'green.' How do I know at that point that the inspection was even done? Quite frankly, this is the second dealership I've visited, and after countless issues with Kia overall, I am thankful my car is paid off and I will never get another one again.
Thanks to Mr George Obas for his assistance with my Purchase. I love this Chrysler 300 with a very special gray color i always wanted. You guys are fantastic. I will definitely recommend your dealership to my friends and family. and i will be back for future services.
I love this car! Thanks to Mr. George Obas and Mr. Ziggy and Mr. RJ. Better yet, all the Napleton Staff at River Oaks Hyundai for their relentless help to make this happen. You are truly the best. Very friendly sales and service group. I will definitely recommend Napleton Hyundai to my friends and Family. And i will be back in the future.
Special thanks to Mr. George Obas for his assistance in the purchase of my Hyundai Tucson. Every year, Mr. George Obas will call me to wish me a happy Birthday. This is my Second New Hyundai From Napleton. Mr. Obas and the Napleton Staff is the best. I will definitely recommend my Friends and family.
EMPLOYEE RATING "Got a great deal, on a good vehicle at Napleton." I came in and was treated with respect from the moment i walked in the door. I didn't feel hounded or rushed my sales person Latonia helped out tremendously with picking out my new 2019 kia sorento, she was very patient and understanding of what I wanted, and she made sure by the end of my car buying experience I was happy with what I was purchasing. Thanks Latonia! I was at hyundia and brought a kia.
Loved the service. They located the exact vehicle that I wanted. Color and Trim. Also loved Latonia patience with me setting up and teaching me how to use my BlueLink feature. Happy with my Hyundai! Great Job Guys!
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