So glad to have my 2012 Kia Sportage serviced quickly & efficiently at our local Premier Kia dealership!. Needed an oil/filter change & a state inspection. All went well, including some bulbs out on the license plate bracket in the rear( which could have gotten me a traffic ticket driving at night). The service personnel were all professional and courteous...I feel good about returning with my other Kia vehicles for service!
Overall very good experience. Rickey McNeal was a pleasure to deal with he delivered the car. Caleb was my first contact. Caleb, was proactive at every turn. Jeremy worked an excellent deal on the price of the car. Jeremy, I would still like to have a hard copy of the window sticker. One thing, found it strange that I never talked to anyone in F&I and had to ask for a copy of the sales/unit order? I can recommend the dealership and would go back if in the market.
The staff at Premier Kia in Lufkin, Texas are wonderful. They always make me feel welcome and they make me feel like they really appreciate my business. So far I have only been using the service department, but had the pleasure of meeting one of their young salesman on my last service. He was so nice and did not try to push me into a new car. He answered all of my questions and said he would look forward in doing business in the future. And that is exactly what I will do when I buy my next Kia from them.
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