Josh guided me through the process of buying a CX5. His knowledge of the car and the range of options was excellent and his patience was endless. He was really busy on a Saturday with a lot of customers but he gave me all the time I needed and provided all the information I asked for and a whole lot more. His professionalism was a real contrast with some sales people at rival dealerships.
I used TrueCar through the Consumer Reports website to get internet pricing on a new 2018 Kia Niro hybrid. One of the. Dealers that responded was Chuck Olson Kia in Shoreline. They were the only ones to provide a firm price on the car I wanted through email. They didn’t have the car in their inventory and had to get it from another dealer. Unfortunately I had to wait a few hours in the showroom while they located exactly the car I wanted, but they found it. There was no extra charge for getting the car from Portland. As a bonus, the car came with a cargo tray and spare tire that they didn’t charge me for. Everyone there was super nice, and there was no pressure.
I am so appreciative of Rich Purdy over at Kia of Puyallup. Not only did he make my first car buying experience stress-less, but he did so with such poise and professionalism! Rich made sure that I got everything that I wanted and needed in my new Kia Forte, and the paperwork was a breeze once everything else had been ironed out. There's no one who will make your experience more worth it than Rich Purdy. Thanks Kia of Puyallup!
Rich is the BEST! He is professional and went above and beyond to help me. I really don't like the whole car buying process but Rich made it a breeze in minimal time. While I was visiting I had the opportunity to observe him helping other clients as well, and with such efficiency it didn't intrude on my time at all. It is clear he truly cares about his clients, and that was refreshing to see. Thank you Rich.
Had a good time talking about the differences in features, pricing and what i could expect out of my warranties and car performance. Gave me lots of good options and let me decide when i wanted to make a choice. Would definitely recommend
We made a quick call, to ask about holding the car we found online. Rich Purdy was waiting for us. No pressure sales, and painless financing. They worked seamlessly with our credit union, and loaded us up with caffeine before we left. We're already discussing when it's time for our second vehicle to get traded in, we'll be going back to Rich at Kia of Puyallup!
Buying a car from here was the best experience I’ve ever had! I have been taken advantage of in the past, but from the moment I spoke to my salesman Kelvin it was different. This was the first time I felt like I wasn’t being taken advantage of and the whole process was fast, but without me feeling rushed or pressured! This place makes you feel like family and I respect and value that! Thank you so much Kelvin and Christina for being great people
2016 Kia Rio.
Jeremy Halter was wonderful informing me what I needed to do when my mileage hits 30 thousand. It is nice to know what is needed to be done. The wait was not long and it was nice to have great customer service. Kia Car Pros from Tacoma is great.
Over all our initial experience was great. We had a amazing sales rep Ashlie!!! I will use her again! However we had issues with the finance department not due to lack of funding but do to documents not being in the file. We were told we werent funded after a week and a half to find out we were, the finance department had lost a copy of the dd214 and bank statements for their rebate records. after about two weeks it was finally over and the car went to tint! All in all the staff was great and really helpful Ashlie was patient and just great in general! I do feel that their office is in serious need of updating. Their location is very run down and could use more of what the bigger one has not only for appeal but for staff incentive as well!!!
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