Albert was the sales associate that I had the pleasure of working with and I sincerely mean that. I had my 8 year old son with me and he was patient and pleasant through the entire experience. I’m very used to feeling pushed and pressured when car shopping but I did not feel that way at all. Jamall the finance manager was very understanding that my son was with me so he helped to expedite the process and get me out of the dealership as quickly as possible. I would highly recommend this dealership and these individuals in particular.
I first met Albert in the beginning of September when he showed me the KIA NIRO. I loved it and was impressed but not ready to buy. Albert kept communication open just enough- not pushy. I let him know I was interested, but not at that time. When it was time, Albert and the staff made it smooth and easy. I just went in and bought it. But Albert in particular was very good in just giving the information, backing off and not being aggressive at all. The service department and amenities in the building are very nice as well.
Albert Salib, Was my dealer, he approached me and my wife in a timely fashion, Albert answered all of our questions. What I liked the most is he was not pushy. We felt very comfortable with his manors and his pleasant way he went out of his way to help. We really were just looking. Kia was our first stop but because of Albert we never went any place. And now we are happy Kia customers G Phillips
I love my new KIA Sportage and the purchasing process with Albert was smooth however the post purchase process has not been a smooth one. It has been a challenge to get the dealership to provide answers and updates on the mess up between them and the bank.
After going to other local dealers, I tried Generation Kia, wow did I get lucky! I received professional, courteous service by Justin Rodriguez and the entire dept. They kept me informed of their progress, made suggestions, did my repairs in a timely manner and even took the time to review and discuss my warranty. Unlike ANY dealership I have ever been too! HIGHLY recommend Generation Kia for parts and service. They run maintenance specials too. Thank you Generation Kia, it's refreshing to find true professionalism in the auto industry, keep up the good work!
Greg P was the best car salesman ever. Ray from the finance / account manager area was extremely kind, caring and took his time to explain everything to me. This was probably my best car purchasing experience ever.
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