Used 2024 Kia Sorento for sale near Maple Heights, OH

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

Leo showed kindness, patience, and understanding. It was a difficult decision and I was considering a different route but they stayed patient and were supportive of some challenges my family recently endured. I would recommend to anyone looking to purchase a Kia.

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

Amazing attention,I really like my SUV ,more than I expected,my first experience with Kia ,I will recommend

My rating of 5 was solely based on Jude. He did everything possible to help me out and was very respectful and understanding. My heartfelt thanks to him. (No deal was made due to financing. With over 1,000 vehicles, serpentini could GIVE them away.

It was quick and easy the salesman was great had a good experience it?s the 5th vehicle I purchased there I?m a ford guy

It's easy. They do all of the work. No pressure on suggestions of maintenence to be performed.

Both sales and finance (the only 2 I worked with) were wonderful. Both pleasant and very knowledgeable and helpful. So glad I purchased a car from this dealership. i will definitely recommend them to my family. They took the pressure off me which I was really dreading.

I purchased a Tesla from this dealership about a month ago. This was my first ev car purchase. Micheal Baldwin was extremely knowledgeable and helpful not only with helping me pick the right car. But even after I purchased the car stayed in contact with me making sure everything was right even sending me the correct adapters, I needed to plug in. Mike was super helpful and not pushy! I will definitely buy from Mike again!

They were very nice though the entire car buying experience. They were not pushy when selling me the truck, they were more concerned that it was the right truck for me!