New and used 2025 Kia Sorento S for sale near Addison, TX

Excellent service and sales people, always friendly every time! The folks are great to work with. I’ve purchased multiple cars from the Carrollton location/ dealership! I’m on my 7th Kia vehicle. They made the buying process painless, and much faster than most dealerships I’ve been to. They are friendly, courteous and professional. Their staff is the reason I keep going back to them.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Great service every time. They Earned my trust too! Classic Kia of Carrollton is the BEST dealership in the area and will always continue to trade my car every couple of years and have service done here. I am in my 4th KIA now and have never had any problems or maintenance issues but then I usually trade and buy a new one every couple of years just because I like being in the safest vehicle possible with all the newest technology to be safe and so that I have a good ride for my passengers and family I care about.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Great experience. Excellent customer service. I didn't have to stay my entire day, the salesman is very professional.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Suave was our salesperson, he is friendly, funny and courteous. Salesperson , manager and finance person were very professional and respectful of my time and money. This dealership is quite a distance from my home but I’d happily return for another great deal on a vehicle.

I called and inquired about a used Ram truck to confirm it was still available. Alma Turner contacted me and confirmed it was still there. I made an appointment to go in the following morning and met with Gage my salesman I test drove the truck, and it exceeded my expectations I proceeded to make my purchase and all of the staff that I had dealings with were professionals and courteous I highly recommend Gage, and this dealership, if you are looking to buy a vehicle

Everything was fast, paperwork and signing, in 2 hours even the test drive, sales person and financial guy was very attentive and kind, thanks

I wish I could give this dealership 10 stars!!! They are superior with customer service! They are ethical, honest, and just really good people who run a dealership! From my salesman, Sam, to Hash (the manager that helped me out TREMENDOUSLY with my baby), to the finance manager who helped me buy my dream car at my dream price, everyone went above and beyond! I have 4 kids, 3 of whom were there, and they weren't phased! We all felt respected. I would 1,000,000% buy from them again! I drove an hour each way to get to Classic Kia of Carrolton and I will do it every time I buy a car in the future! Top dollar for my trade in and easiest negotiation and purchase EVER! They even got me a better interest rate than my credit union!

LOVE KIA AT IRVING THEY ALWAYS HAVE THE BEST SERVICE AND EXPERIENCE. I WILL ALWAYS CHOOSE THEM.

Great Service. Thank you for taking care of me. Looking forward to my next visit.

We purchased a Niro EV in May and had a really good experience with the Sales Team. Unfortunately there was a problem with the charging and we had to bring it back several days later to get worked on. Jessica was our Sevice Representative and she was very sweet and professional. It took awhile for the problem to be fixed but Lionel (the Service Manager) ensured that we had a loaner for the time that our car was in the shop. The GM, Joe Fernandez, was involved every step of the way. We felt that the Clay Cooley Kia team had our best interests at all times.

I brought my vehicle in today for service and Jesica Lopez was my service advisor. I can say that she did take care of me quite well! I loved my experience here and will be coming back!

I had a great experience with Nallely Ramirez. She was so respectful throughout the process. I never felt pressured and she's even contacted me since I bought my new Sorento. Sometimes sales reps try harder than they should and take up more of your time than is necessary. Nallely didn't do that. She was great and I highly recommend her. I would use Clay Cooley for service but the dealership is too far so I'll use a KIA dealership closer to home. Nallely would have discussed all of the service aspects with me but it just was not necessary at that time. This is my second KIA Sorento! I'm definitely a fan.