New and used 2025 Kia Sorento for sale near Cuyahoga Heights, OH

Conner is a great salesman he went above and beyond to help me to buy my car. He showed me several cars and took me on test drive until I found the car I wanted and made sure I liked the car.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

JJ was the best while purchasing my car.i told him what I wanted ...he found it...most friendly down to earth salesman I ever met. Referred him to my daughter and he sold her a car.that in itself was a big challenge.😁

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Walid Chaiban was a phenomenal salesperson. From the moment he met me in the lot to sitting down and going through the options he was sincere and honest. The finance manager, Mate Tamas, was also stellar. I loved his sense of humor. He was very efficient.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Service team is great and they never try to up-sell just because. Everything is presented clearly. This past issue needed a part and Chris knew I was travelling and didn’t want me to drive with the light on even though the issue was a sensor and OK to drive. He was able to squeeze me in a few days later. It’s why I keep driving over from the East Side.

Have Been coming to Van Devere for several years and have always had 5 star service . They are honest dependable and take great care of their customers and cars !

Great team. Fast work and friendly crew. Jess was awesome in making sure my car was done quickly, efficiently, and it was clean when they were done. There's a Kia dealership close to my house, but I'll drive out of my way to come here knowing I'll be taken care of

OK considering on-going construction. Staff were professional and quality of work was just fine. Car wash is a nice feature when having your serviced.

Montrose Kia of Sheffield treated me and my car with much care. They explained what service would take place and while waiting, their waiting area was clean, well stocked, and comfortable. Everyone I encountered who worked there was friendly as well.

The business mgr I took issue with in my previous review name was Jeff , not Ken .sorry for the mix up. Thank you very much.

Service was great. I never had a problem with Kia of Mentor and especially Mr Kyle Eddy and the service guy that work on my car. Thanks to both of you??

There was an issue that arose after having a wheel alignment performed at the dealership. Due to the hard work of Randy Maggio,the problem was resolved. Randy's commitment to customer satisfaction is a real asset to the dealership.

Friendly and helpful workers. Took time to explain the process. Even though it?s under construction, the service was quick! I will be back! I can?t wait to see the new renovation completed!

Quick and easy process. Jerrid Marhefka was helpful, attentive and easy going. Thanks Kia of Steeetsboro

In have been taking my Kias here for servicing over 14 years. It has always been good. Derek has been very knowledgable and extremely helpful handling issues that have arisen with my 2017 Sportage. Thanks Derek.

Best Kia Dealership hands down. Chris was great to work with, very personable, quick and efficient. He made sure I selected the right maintenance package and got everything going. New service center is very nice, best I have ever waited in. Plenty of spaces and connections so I could get m work done while waiting. Chris came and got me when all was completed and made sure to explain and answer any questions I had regarding service. Chris and Halleen Kia truly show they care about the customers. Keep up the great work.

I personnel havent been to the dealership. So I cant tell you. I havent had time yet.

Had Josh help find what I needed for a work vehicle. He didn't give up til I had what I was looking for. Was able to deal on price am very satisfied what I got and feel I got a very fair deal. Thanks Josh !!