New and used 2025 Kia Sorento for sale near Madison Center, CT

I was beyond satisfied with the experience I received. I am very happy with my new car! Felt that I was treated with the upmost respect

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Recently I had an issue with my vehicle that was an intermittent problem. I worked with the service Rep, Brian, to deal with the issue. Instead of just saying there was nothing wrong with it after checking the vehicle in the service dept, he suggested leaving it with them so that they could run the car and then check the problem. This service was covered under my warranty so they were not just trying to get more money from me. I really appreciated his trying to resolve the problem I was having! The funny thing is I saw the new 2022 Kia soul and decided to turn my current Kia Soul in and purchase the new model from them.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

The front desk was extremely friendly and helpful for the service dept. The techs were a little bit slow in getting me out for an oil change but they have a newly renovated waiting area with refreshments. The girl who helped me at the service counter was a pleasure to work with! 10/10!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

excellent service very friendly staff Best dealership in the whole North East , very professional, knowledgeable and informative, keeping you posted and make you fell more welcomed.Highly recommended

Super easy buying process. Andrew gave me side by side comparisons of different trim levels with no pressure to pick the more expensive vehicle. Carlos in finance made leasing a breeze. Thanks to GM John for his help throughout the process and to all the staff for being so friendly and congratulatory! I love my new Sportage!

The service and sales department provides excellent support. The management team has done an outstanding job training their employees in customer service, creating a positive environment for both customers and team members

Wafa was great !!!! She made the whole experience enjoyable . I would definitely recommend her to anyone looking for a vehicle.

I have nothing but good things to say about this dealership from Brandon who I originally spoke to and told him what my budget was which he was able to do to Jhoan my salesman who even picked me up at my home an hour away!( who does that!) he is one of the nicest people also to the finance manager at the showroom. If you’re looking for a car I HIGHLY RECOMMEND THIS DEALERSHIP and especially Jhoan!