New and used 2025 Kia Sorento SUVs for sale near Natural Steps, AR

A salesperson returned my call about an on-line inquiry. That man was Chris! In less than 10 seconds I knew that he was the one! The best Salesperson ever! He made me comfortable during a process I abhor. Everything went smoot as silk. I will use his services again! A most enjoyable and informative time , indeed! !!!!!!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

I hate that I have forgotten two ladies' names that helped me. One was new and the other was leaving, but both were lovely. I emailed requesting information. Kendra Wilson emailed me back and referred me to Chris Morris whom I corresponded with in several emails. Upon arrival, I was warmly greeted, given hot chocolate, and treated kindly. Several people assisted me and answered all of my questions, they were patient and cordial. Quinton Andrus and a new employee(with a name that I wish I remembered) Showed me several SUVs and let me drive one. Noel Harthcock offered me a fair trade on my Jeep and was extremely helpful in finalizing the purchase of the Sorento. I got a great bargain. It was a great experience. I look forward to doing business with them in the future.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Our salesman Demetrius is very good and got my daughter in the car she wanted. If you want a salesman who is all about pleasing the customer,then you want him to help with your car purchase..

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I experienced a great customer service this afternoon, thanks to Mr. Benjamin. I actually left KIA’s Service Department with a smile on my face and that’s saying a lot. Thanks again, Mr, Benjamin. Have a great weekend.

Had a smooth, efficient process of making a trade for a new Telluride with Andy Peck. He was well-prepared to start the process on a Mon. morning after my phone call with him Sat. night before dealership closed. Andy was/ is a kind, patient, knowledgeable guy who won't pressure you or try to upsell a vehicle. He went above and beyond making me comfortable with the new car, and even made a walk-thru video of the car's many tech features that I could watch at home whenever I needed to. (I'm in the Boomer generation that has some trouble with all the "bells and whistles" in these new vehicles). He did all the settings for me like driver's seat, phone connection, radio, and Kia Connect. Encouraged me to call or come by with any more concerns or questions. Anyone thinking of buying a Kia, go to Crain Kia of Conway and ask for Andy Peck!! He will take great care of you!

I bought my first Kia Rondo from Crain Kia 18 years ago, never a problem. I called them, told them I wanted a Kia Seltos, red or the new Mars orange, they found it for me and called me. I went down tried it out and had them to do the paperwork. They washed and had it spotless. The whole staff was great. Nick was fantastic and the whole crew Rocked it! 'Made a new best friend' ha! Nick gave me his phone number and told me to call any time if I had any questions about anything, Nick showed me how to program the touch screen and showed me where everything I need to get home, ha! I love my car, it is fantastic, very sharp, and it met my great grandkids approval! THANKS TO EVERYONE AT CRAIN KIA, YOU ROCK!!!

I had an amazing experience buying my much loved SUV with salesman David White. He understood what I was looking for and exceeded my expectations with what was available. From picking me up to start test driving from my home to the dealership, all was a smooth transaction and wonderful experience. I highly recommend him and this dealership. Everyone was super friendly.

The salesman was very helpful and listened to my needs had a good experience. Would contact them again

Salesperson Owen and Maleet worked with me to get my payments affordable. Friendly people that will try to get you the best deal. Give them a visit if you're car shopping and like me you might drive off with a smile..

Our sales guy, Mike Garrison, was awesome!! Made sure we were accommodated throughout the process. He was very transparent with answering all of our questions. He's very informative and courteous. We came in to get a recall serviced and we left with a new vehicle. Mike made our purchasing experience very stress free and enjoyable!

Very good experience completed my service in a timely manner and didn’t have to wait long at all