I am giving VanDevere KIA an excellent review, especially Beth Thaxton.
I purchased a KIA Sportage from Beth in June of this year. Unfortunately, the next morning, as I was bringing the check to the dealership-right in front of the dealership- someone rear ended my brand new car. Beth came out, showed her concern for me first, and then proceeded to take care of insurance arrangements, getting me a free rental car, and setting me up with the body shop.
The body shop did an excellent job on the Sportage. As time went on and I and my wife thought more and more about what happened, we could not separate the accident from the car in our mind. Consequently we began to think about possibly replacing the Sportage. I called Beth and she proceeded to work up several possibilities. I was not sure anything could be done with so new a car and in light of the accident. Beth went so far as to help me take a new 2019 KIA Forte to my house for my wife to test drive. We were very pleased with the Forte and more than pleased with the deal Beth was able to put together.
I have been a VanDevere customer since 2000 and highly recommend the dealership and Beth Thaxton.
Amazing experience with Matthew Mills! Professional and polite salesperson
Attentive to customer's needs
Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.
Tj Klinkowicz was my sales rep we worked over the phone thru texts email and in person Best ever to work with went over several cars with different lease options he was awesome then we got to work with Ness in finance where he made it easy to get thru all the paperwork Think it was a new record in speed and precision.This was our 5th vehicle from Great Lakes were 60 miles away and they keep getting better.
The staff in the service department is always efficient and courteous. They take care of my vehicle and keep it in tip top shape. They even fit me in when there are emergencies that need taken care of, right away!
Went in to try to replace my car when mine was totaled. Was greeted at the door asked what I was looking for and any specific features. Josh was awesome. Was able to get me in a new vehicle that day. They even were able to call enterprise and have them pick up my rental from them so I did t have to make multiple trips and could leave with my new car. Great experience.
Josh was very knowledgeable about the Kia Forte leased for my niece. The entire experience was pleasant and not time-consuming waiting for approvals. Would definitely recommend Spitzer for anyone looking for a vehicle.
Recently purchased a Kia from Spitzer and the sales/finance staff was amazing! Josh Valentine specifically assisted me through the purchase process. There was no pressure throughout the buying process and the process was efficient. They respected me as well as my time spent in the process. I would definitely return to this dealership or any Spitzer to purchase a vehicle!
Found a 2010 Accord in almost perfect condition - Bruce Elliott made sure the car was safe for our new college student and put an extra polish on the outside - that car still sparkles. Marla Franklin showed us several cars until we found the one we wanted - she was a pleasure to work with. This was a great experience!
I just purchased a BMW . I was treated with such respect and a unrushed purchase. The people that I dealt with are polite and pulled off my Miracle Approval. I am honestly recommending anyone looking for a vehicle to stop in to check out their inventory. Thank You Guys !
Danny was great! First time i came in i was disappointed but got phone calls and came back in and they did everything they could to get me a car that i desperately needed....
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