We went to this dealership to purchase a vehicle and by the next day they had located an auto we were interested in. Bryan Bauer was very helpful through the sales purchase to answer all questions, provide all information about the car, and make the process of the purchase much easier. Bryan's professional expertise and commitment for the customer is to be commended. After the purchase of our Sonata Bryan continued to follow up with us on our satisfaction with the auto , and work with us for some updates and optional equipment we were interested in. We are extremely satisfied with the efforts of Bryan and others from the sales and service departments. Great team cooperation made our purchase and service needs a benefit to us and with future auto purchase and service needs. We are very satisfied.
Both the 2014 and 2016 Kia Sorento's are the best
by JLG photographer from Walled Lake, MI
December 18, 2018
The Kia Sorento's Turbo -4 engine is a wonderful performer!!! The seats are styled and sized just perfectly too. The Sorento is a very comfortable and easy to drive and park automobile. My wife and I are eagerly awaiting to buy the 2019 model as our next car as soon as our present lease is up. We think that buying it is best for us.
I have been looking for a vehicle for several months now... I have made contact will a few dealerships in order to ask questions & discuss pricein & financing. I have not made a purchase yet... But this dealership has been extremely helpful & informative through out this process. I hope that we can get together soon so that my hunt for a vehicle will be over.
Best gasoline mileage of any vehicle we have.
by William R. Lee from Rosenberg, Texas
January 9, 2019
Very comfortable. Plenty of room and, yet it does not feel like a big car. . Fun to drive and loaded with safety equipment such as backup camera and lane recognition warning.
I gave this dealership a 5 star because it was a great experience for me. From finding the car on their website, to email exchange, to face-to-face interaction all the staff I encountered were friendly and helpful. I love my car and would recommend this dealership to family and friends!
Very nice SUV
by ronrieger from Richmond, TX
January 11, 2019
Nice looking. Good fuel mileage. Enjoyable to drive. Inexpensive to service. Nice long new car warranty. Quality made vehicle. Handles well. Runs great. Audio system has great sound.
Amazing customer service from start to finish...hands down. I went there to just test drive a car and left that night with the car I loved. I'm very pleased with the entire experience. I would highly recommend Southwest Kia in Rockwall to anyone. Go see Jim Johnson...heck of a guy! Thanks Jim!!!
I like my Sorento
by Andrew from New Orleans
January 2, 2019
Good value for the price.
Best warranty out of all manufacturers.
Cheap maintenance cost.
Good gas mileage.
Good cornering stability for a SUV.
We just bought our 2nd vehicle from these guys. After we bought our first car from them they had a new customer for life. Mauricio, Joey, Jim Johnson, Bailey, and last but not least Gary Wells are the best group of people that we have ever had the pleasure of working with, and I will never go anywhere else. You would have thought we had bought a one hundred thousand dollar car the way they treat us.
by SCMomma from Jasper County, SC
January 14, 2019
I previously owned the 2011 Sorento. Loved it so much, that I put 175,000 miles on it. I upgraded to the 2019 Sorento. Love the heated seats, dual climate control, the 3rd row will be nice when I have a car full of people, and I love the backup camera.
INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 4, 2018
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
Best car I ever owned
by Snow crystal from Stowe
January 1, 2019
This SUV has everything I need, plus some. Heated & cooled seats, reliable, comfortable, spacious, oversized sun roof, large cargo area and it handles well on snow & ice!
Dennis delivered exactly what he said he would !! Excellent price. Wife loves the Jeep Grand Cherokee! We will be back. What a great experience for a change. Thank you dennis
by Elaine 452 from New Port Richey Fl.
January 4, 2019
This car has a bad problem when you step on the gas pedal the car feels like it stalls it like the gas is not getting to the engine, I had it at the dealership 3 times already they say nothing is wrong with it. I have almost been hit a lot of times.
This was our 2nd truck purchase from bonham in the last 2 years. Rich was easy to work with. Excellent customer service and they worked to get me in my perfect truck. Only reason for not giving 5 stars is I would have preferred the DEF and diesel be filled up and air checked in the tires before leaving.
Still spacious for a Mid-Size SUV
by MIckey007 from Grand Junction, CO
January 1, 2019
Initially I was concerned about the Mid-size nature of the Sorento, but have become pleasantly surprised by its features and spaciousness. The telescopic steering wheel plays big role in comfortable entry and exit. The seat adjustments assist in multi-directional adjustments for maximum comfort. Good all-around visibility is excellent, too. Its peppy get-up-and-go gives it a sporty feel. A great car at good price, too.
I had a wonderful experience at Southwest Kia. The personnel were kind, informative, and helpful. This dealership makes the car buying experience joyful. I got the Vehicle I wanted at the price I wanted. They really went the extra mile for me. My sales representative, Jim Johnson, was excellent. I would recommend Jim and the dealership, in fact a already have.
Best value for a luxury SUV out there
by CrazyBiker from Fremont, CA
January 4, 2019
It has luxury quiet interior with luxury features and warranty at mainstream prices with great reliability. Can't get better than that and I crosshopped against XC-90, MDX and QX-60. It has the most efficient use of space with ample legroom for all 3 rows while keeping the exterior dimensions small and with good handling and easy to park/commute in. Only wish it had a bit more cargo space
Southwest Kia is a great dealership to do business with. I have bought many kias with a dealership closer to my home but they couldn???t provide the quality of service that southwest kid does this is why I have bought my last three Kia souls from them and will continue to do business with southwest Kia exclusively
WE LIKE IT
by DK JONES from ZANESVILLE,OHIO
January 7, 2019
ITS A GOOD CAR WE LIKE IT A LOT. ITS A GOOD CAR WE LIKE IT A LOT. ITS A GOOD CAR WE LIKE IT A LOT. WOULD RECOMMEND IT, THANKS
by Don't remember the name of dealer from Fort Worth
September 7, 2018
This was a great experience trying to find a used car I could afford cash I'm on very tight budget I couldn't find one I could afford this time .
Good family car
by MnLynd from New Richmond
December 13, 2018
I wish I would have got the 3rd row seating and power seats, but that doesn't taint my review. We use this car to haul our 18 and 19 year old daughters around on family outings (when they're home from school). It's the first AWD car I've ever owned and I love that it feels sturdy when behind the wheel. One change I'd make is that the storage up front seems cramped. Maybe I just keep too much there.
Jim was very patient , has kept his word, and honorable
by Short lady from DealerRater.com
October 30, 2018
The availabiliy of Rockwall Kia was a plus so tht we could have them service our fantastic new vehicle. They were so courtious. At 80 miles in distance it will be a nice get a way to see a new friend.
Best bang for the buck!
by Mandi B from Tulsa, OK
December 19, 2018
We are a family of 5 and needed a vehicle with a 3rd row. This was by far the best vehicle for us. I love the body style, its has plenty of power and All Wheel Drive for my husband and there is plenty of room for the kids!
Customer service was amazing. Cristhian Garcia was awesome! Best customer service I have ever experienced from a dealership. I would definitely recommend them to my friends and family.
One of two of the best cars we've ever owned
by Charles from Sandy Hook
January 10, 2019
Great third row seating (planning for grandkids). Very durable leather seats. Front seats are heated. Great cargo area. Ergonomically everything is well located from the driver's seat. Runs quiet with little to no cabin noise. Shifts smoothly with plenty of power.
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