I would definitely recommend DriveTime 290 to anyone looking for a used car! Eric and Elias made it super easy and were very patient with me, as I was looking for that perfect fit. The added value of an extended warranty and GAP... worth the extra change for reassurance.
Eric and Elias... Thank you!!! :)
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Archer KIA sold us our van which we paid fair price for. We also purchase the most complete warranty coverage they offered and we were glad we did. When the automatic sliding door started to fail, they took the car in and turned it over in about 24hours. They also were helpful in finding our information about the warranty. They never asked for the paperwork back from when we bought the car about year and a half ago, they sorted. I appreciated that. but the best part was that they also changed the other motor, for the door I haven`t complained yet, but it was also already giving me problems to close sometimes. Being a mother of 5 children and really needing a working reliable van, I gained confidence in my KIA and in my dealer. They took care of me in more than I had asked, in one trip and that was huge. Thank you guys.
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