I am giving VanDevere KIA an excellent review, especially Beth Thaxton.
I purchased a KIA Sportage from Beth in June of this year. Unfortunately, the next morning, as I was bringing the check to the dealership-right in front of the dealership- someone rear ended my brand new car. Beth came out, showed her concern for me first, and then proceeded to take care of insurance arrangements, getting me a free rental car, and setting me up with the body shop.
The body shop did an excellent job on the Sportage. As time went on and I and my wife thought more and more about what happened, we could not separate the accident from the car in our mind. Consequently we began to think about possibly replacing the Sportage. I called Beth and she proceeded to work up several possibilities. I was not sure anything could be done with so new a car and in light of the accident. Beth went so far as to help me take a new 2019 KIA Forte to my house for my wife to test drive. We were very pleased with the Forte and more than pleased with the deal Beth was able to put together.
I have been a VanDevere customer since 2000 and highly recommend the dealership and Beth Thaxton.
My experience has been very positive so far as I look to buy a used vehicle. I am especially impressed with Melanie Krill’s efforts and professionalism to help me find the right fit vehicle and help overcome the objections I’ve had. She is an excellent Sales professional. Note: Did not purchase vehicle yet.
As a female car owner, I generally dread visits to the car repair shop - as a total layperson, I usually do not enjoy being convinced that my car needs (in my view) unnecessary repairs/upgrades. Branson assessed the situation, proposed solution and in less than 90 minutes I left the dealership with a fixed car and good feeling. I really enjoyed the little touch of a cookie left on the passenger seat with a note from the Service Department - these extra little touches will help me coming back whenever repairs/car consultations are needed.
Jenn is the best ever! Ladies please buy your car from here if your looking for someone with honesty and integrity. I truly felt like she cared about me as a person and not just a client. I am a customer forever as long as Jenn is there. She sets the standard!
I would highly recommend Kia of Bedford. I had the best experience purchasing my vehicle. KOB delivers what they advertise and more. The staff is always friendly and professional. Thanks Julie for the awesome customer service and delicious popcorn!
Went in to try to replace my car when mine was totaled. Was greeted at the door asked what I was looking for and any specific features. Josh was awesome. Was able to get me in a new vehicle that day. They even were able to call enterprise and have them pick up my rental from them so I did t have to make multiple trips and could leave with my new car. Great experience.
John was my sales man and he was awesome! Greeted me as soon as I walked in the door. Took me on the test drive and knew the vehicle well and was super kind and optimistic about the entire process. I came here to look at a vehicle to see my options and left with a new ride.
JoshLauderback was courteous and highly professional. He's very knowledgeable and explained everything well. He handled the paperwork quickly and got me on the road the same day. I heartily recommend him!
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