Cindy, as always, is very professional and knows her field. While this was a normal check up of the car, she made sure that it was in good shape when I came and picked it up. By that I mean she suggested the car needed its tune up, which I did not even think about.
The 2 issues. Every time, the last couple of years, I get service someone comes out from the dealer and asks if I want to trade in my car. This request is unsolicited and not asked for. Also, today, the day after the service I rec'd an e-mail from Auto Nation reminding me to service my car. It was just serviced.
My experience was hassle free and easy. My salesperson Robert Feldt was awesome - I recommend seeing him if you need a car or want to sell a car! Clean facility with a kids playroom. Everyone was friendly and looked happy to work there
from greeting in lot to close of deal...just terrific!!
by marilynbl1 from DealerRater.com
December 5, 2018
From the moment Adam met us in the lot, the experience was a learning one. He is so knowledgable about the product I was interested in and he listened to what I wanted. He brought two cars up for comparison, knew the difference about each one, and there was no "dazzle-dazzle"! Extremely honest and forthright with his answers.
James was a very down to earth VIP specialists. His no pressure info was easy to listen to. My wife and I had many annoying experiences in New York buying cars. James was as smooth as holiday egg nog! Great fun!
Hassle Free Service at Crown Kia. Recent appointment was honored, and for this visit they had me in/out in less time than I anticipated. They have a good waiting area with tables so you can work/use a laptop, free coffee, water, packaged snacks, TV, free wifi, a work area, etc. Michael is friendly and kept me up to date as the work progressed. I rated the pricing as average as this is a dealer with "dealer pricing" that is higher than an independent shop. But as with everything, you get what you pay for.
Bob in the service dept got my car in immediately even without an appointment. He's really on the ball!! And I didn't have to wait for very long at all. Keep it up Bob..Tyvm!!.. Susan Hollon.
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