The staff at Southern Kia Chesapeake are so friendly and courteous. They treat every customer as family. Joe Miller , Cynthia Adam, and Brian Johnson has the best customer service relation I have ever encountered. I will be recommending the dealership to others.
Very stylish hip car!
by Blakeley Walker from Indianapolis, In
January 10, 2019
I thoroughly enjoyed my experience with my potential buying possibilities with your dealership. I would highly recommend this dealer to both my friends and family.
Although I was satisfied with the work done on my vehicle I was disappointed with my interaction with the service staff. Initially Carlos was very positive but things went forward not so much. I have concerns regarding communication between the staff members. When I am quoted one price and upon check out I am told something else, then when I think that the situation is corrected and try to checkout a second time the amount is still not what I was originally quoted. As a customer I should not have to work to get a price honored that I was originally promised. Regardless of the lack of communication between the staff members. I understand that we were customers that were acquired by your purchase of Perry Buick but to be honest this experience was NOT a very good first impression. Hopefully you will do better moving forward. Otherwise I???m going to have to find somewhere else to take my business.
Great extras without the great prices
by Randy from Elyria
November 26, 2018
Kia is packed with tech and a very reliable car choice. Third Soul that I've owned with more to follow. Trim levels are awesome and sharp
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by MarkG from St Petersburg, FL
December 20, 2018
Not the fanciest car you will ever own, but nobody buys a Soul for Fancy. I've got a peppy 2.0L engine that has good power and even better gas mileage. Reliability is great, and safety rating are always high. Rear seats fold down giving you plenty of extra cargo room. You can easily add a roof rack or even a trailer hitch to move bicycles/light trailer.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Best cae EVER
by Best Customer EVER from West Srneca NY
December 11, 2018
Amazing driving car I am home care nurse so the easiness of the drive on this car makes my day so much easier Kia Soul Forever It’s my 2nd one and this one is better than my first
We've done roadtrips of 1000 miles and more with this and it's amazingly comfortable. Driving 55 mph we've managed 48 mpg. We've had not even one mechanical problem in 30,000 miles. Not even wiper blade replacement. Just oil changes and go, and go, and go........
The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
by Commuter from Mundelein, IL
November 25, 2018
I bought the base model 2015 Kia Soul with manual transmission and added aftermarket cruise control to replace my base model 2008 Ford Focus with automatic transmission. The Kia's suspension is not as responsive as the Focus was. The 2015 Focus did not have adequate head room like the 2008 did. However, the 2015 Soul is quite roomy for tall people, even in the back seat. I moved two 6 foot long buffet tables yesterday by relining the front seat fully. With the 60/40 rear seats, I still had 60% of the back seat to comfortably fit a passenger! I can tow a motorcycle trailer in flat Illinois. I would not recommend towing anywhere with hills. NOTHING has ever broken on this car. If it weren't for oil changes, the car has never seen the inside of a repair shop! Cabin is quiet, a roof rack can be added. Even the base model comes with satellite radio option and my Android phone or USB stick can stream music to the quite adequate standard sound system.
Looking for used car, set up appointment on-line. Was unable to do test drive based on used vehicle . Looking forward to next step in the process
Great Car for Great Price
by Jefster21 from Boca Raton Florida
November 19, 2018
This is a great car, which has a smooth ride, extremely comfortable and Reliable, very roomy, has all important safety features all around, has bluetooth and volume controls on steering wheel. Wonderful Car . Highly recommend.
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