This place does not value customers, only sees dollar signs. The lack of concern for the problem I was having was appalling. Alex “a manager” felt it was necessary to tell me several times that they sell 160 cars a month. When I told him I couldn’t drive my car because my temp tag was expired he told me to drive it anyway. He blamed the fact that I hadn’t received my paperwork to take to the license branch on “it must have gotten lost in the shuffle”. He was more concerned about getting the point across to me that no cop would write me a ticket for an expired temp tag. Maybe not but a car is not legal to be on the road if it’s not properly registered and insured. I understand that my purchase of a used vehicle is not keeping the doors open but he could have pretended like he cared. Don’t waste your money here!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Absolutely awesome experience, everyone in that dealership was very friendly and helpful,that is the fastest we've ever had a vehicle and was on our way,will return if I'm ever wanting to buy again,and love my new KIA,thanks guys
The entire staff was very helpful from sales to finance. Mike in finance and Dale the sales manager went the extra mile to ensure that I got the best deal in a time that I really needed a new vehicle. I've already sent my referrals to the Kia Store Preston. Thanks again guys!!!
I drove three hours to buy a car from this dealership, because their price could lot be beat in mn home state. We worked the deal out on the phone and by email which made the actual purchase of the car only take a few minutes. It was a smooth process.
Rob Mac is GREAT! I purchased my first NEW car from him and he made the process simple and painless. He treated me like Family as soon as I walked in. I was nervous and he took the time to make sure I was doing the right thing for ME. This is the second vehicle I have purchased from him and I will NEVER shop anywhere else.
Robert R provided excellent service. He was well versed about the model car we were interested in and did his best to keep our requirements in mind. It was his service, and our positive experience while at Oxmoor, that we purchased the car we went there to look at. I would highly recommend Oxmoor Mazda and ask for Robert R. Make sure Brandon A knows you asked for Robert R. Neither will disappointed you!
I came in looking for a good used car and hit the jackpot. Got a great deal on my trade and the finance depart went the extra mile to get me a fair deal. My sales representative, Mark James, was extremely helpful and a really good guy. Do yourself a favor and check them out.
Sold me a new Jeep and fix my old Jeep for employe
by Jerry Bertschy from Brandenburg Kentucky
October 22, 2018
My wife needed a new car and we went there on the 4th of July they sold us a brand new compass and fix my old Liberty for employee pricing plus they fed us burgers I told him what I wanted for a payment and they came in under
I have been buying my vehicles from Rays for many years and have not been disappointed, they are always friendly and willing to work with whatever my situation is at the time. Another very satisfied loyal customer !!!
I got my car with J.W. Very laid back and patient guy. I went in looking for a used car, but ended up with a brand new one I’m in love with. I would recommend this dealership to anybody they made things very easy and were able to work with me.
I truly loved my salesman Carnelle W! He and his team were able to get me right and sent me back to MI in my brand new car! Everyone there was so nice and went above and beyond what I expected from a dealership! They saved me money and I’m truly blessed to have been there!
Great customer service our salesman J.W. was very patient and knowledgeable. I would recommend him and the Kia Store to friends and family. Thumbs up!!!
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