Highly professional, very helpful and kind,excellent service
November 28, 2018
This was my very first car and I must say my experience couldn't have got any better. I was very pleased and very satisfied by Eric Suplee's work ethic, with his professionalism, kindness and overall service. He was very helpful about explaining and informing me about my vehicle. Not only did he offered me the best options that was suitable for my needs but also he made sure I understood what I was buying, the loan process and my investments. He was very competent and confident with his work. I loved how he took his time do help me through the entire process with getting my first car and he made sure every thing was done in a proper manner and accurate and made sure I was satisfied with the process and nonetheless my vehicle. I admired how he took time to listened to my concerns and made me feel very valued as a customer. I did not think the experience would be super easy and I never imagined to go through this process on my own! However, with Eric's help through out the process, I am super satisfied as a customer and driving on the road like a super happy superwoman! I walked out of the dealership, not only feeling satisfied, but also appreciated as a customer and I felt like a valued individual by the entire team of the Scott Kia dealership including Eric Suplee through out my entire process. Not only they serve you with the best but they make sure you understand you vehicle and warranties it comes with, the loan process and also help you understand what the vehicle can do for you and how Scott Kia can serve you in the future! In fact, Eric and his team helped me every way around to meet my needs and made sure everything worked out for me just how I wanted. In addition, they make sure as a customer you get the best experience and the process is not overwhelming, its simple, fast and wonderful! I also want to add that, I love how they treat you as a priority customer even after deal is closed and you are set to go. They keep in touch and check on you to see if you are doing good with your vehicle and provide you with any additional assistance if you need! If you are like me, who wanted a good deal, excellent service and warm atmosphere, I highly recommend you to come to Scott Kia for your vehicle and meet this wonderful gentle man Eric and the entire team! Thank you Eric and Scott Kia, I am enjoying my very first and brand " new" Kia Forte! Thank you for the awesome experience. I highly appreciate Scott Kia and the overall service!