Thank you joe in the service department for helping me! And thank you joe in the sales department for putting me in a great vehicle both of you men are great exceptional people
Love this car!!
by L Peach from Round Rock, TX
December 27, 2018
I thought I didn't want a square looking car until I drove it. So much head room and room between driver and passenger. Car is very reliable - have had no problems. The cargo space is large enough for weekly grocery shopping and the shelves under the cargo space is great for the recycle bags.
Sales agent Katherine was fantastic, made everything easy and hassle free. Love our new car. We will definitely recommend! Keep up the great work you do!
Boxy looking average car
by InIN from evansville IN
November 1, 2018
It looks like a box. It has ok power and odd brakes that seem to pull harder as you go slower. Its easy to get in and out, the seats seem higher off the ground than most small cars. Visibility is ok. Sound system is ok. It has no kind of traction control at all. Overall it's just a little ok kind of car, nothing special.
Alabama alabama Alabama!! The only real and honest salesman. Not just in it for his cut he worked hard and fast. Got me in a brand new vehicle no hidden anything. Dont see anyone else! I promise you the best service. They dont offer you refreshments though which was pretty rude. Considering youre there for 3-4 hours.
I went to buy a car and came 2 different time and was not able to connect with a sales person. Met Roosevelt Townsend omg this young assistance in making the process smooth was awesome. I am happy to have went back to carmax and got the best deal and excellent customer service.
Honestly didn't think I would drive off with a new car. My sales guy "Allen" was great and made my experience fun. His manager worked out a great deal for me to get approved. I also made a trade in, they really went out thier way to satisfy a customer. I'm happy and blessed with my 2017 KIA OPTIMA HYBRID ¿ Thanks
I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
Good dealer got a good price an a nice car with little to no hassle
Most reliable car I've owned
by Princess Obong from Atlanta, Ga
January 12, 2019
I went from a 2014 Chrysler 300 to this car and I can say it is way better and more reliable. More gas efficient and faster! People think it is small inside until I let them get in and the say "Wow". I love my Kia Soul!
We purchased a used Kia Forte here, the car and salespeople were ready and expecting us when we got there, and all was handled professionally. Only nuisance was it took a while to finish prepping the care after we had signed all the paperwork, we had to wait another 30-40 minutes, but other than that, all was good.
Exactly what I was looking for.
by The Celtic Dwarf from Brooklet, Georgia
November 30, 2018
This car met my needs and a most of my wants. It’s comfortable to drive, easy to get into and out of (this can be an issue for us older folks), has good fuel economy, and the controls on the steering wheel for the radio, phone, cruise control and trip meters make me feel so safer than reaching for those things.
William Ryee and Tony were very helpful finding a Sorento with everything we wanted. William really worked with us to negotiate a price within our budget. We got a great car at a price better than we could ever have expected. Our family has purchased a lot cars from many places, and this was one of the best experiences. Defintely referring people here, especially to William!
Great riding car
by Cajun girl from Dallas, tx
November 7, 2018
I love the great room and driving comfort of the Soul. Within a o tho of buying the car, I drove it on vacation over 2000 miles. Never felt tired or had any problems driving 9 hours at a time.
Very impressed by the variety and quality of cars which were available to purchase from Hertz. All cars had low mileage and were priced competitively lower than other used car sale dealers. The Agent was very service oriented, and not pushy. We are definitely going to purchase our next vehicle from Hertz.
This is our 5th STG vehicle purchase for my family over the last handful of years. We love the variety, quality and value of STG’s vehicles.
Pretty Good Value but Some Problems
by noseybody from Spring Valley, NY
October 7, 2018
This car is very reliable. It hasn't needed any repairs in almost 2 years. The exterior design is very cool.
I like having the rear backup camera, but the image is not very sharp, and at night it's almost useless.
The suspension is lousy; I can feel every tiny bump in the road.
The fuel economy is not so good for a small car; I get 16 MPG for city driving.
The steering wheel is made of hard plastic that is uncomfortable to grip. (I bought a soft rubber piece that wraps around the steering wheel to make long trips more comfortable.)
The interior controls have some design flaws. For example, you can't set the fan to recirculate when using the front defroster. The A/C sometimes goes on when you start the car, even when it wasn't in use when you shut the car off. The headlight indicator sometimes goes on, even when the headlights are not actually on.
It has no CD or DVD player. Bluetooth works pretty well. When you play MP3s stored in the internal memory, it does not display the embedded album info correctly.
The rear cargo area is very small. I can't fit groceries from an average shopping trip without putting down the back seat.
Mr.MIKE LUNA service is highly commendable and recommendable. This was our second time to him and he gave us excellent customer service. Shout out loud to anyone who wants to buy car in Toyota Puente Hills look for this man...Mike Luna he will definitely help you own your dream car. MILLION THANKS to you Mike Luna. KEEP UP THE GOOD WORK SIR. 10 stars for you Sir. Thanks. Review from a very satisfied customer.
Best experience - very fast, Greg helped me with everything i needed, financial manager found best financing solution. Nobody was pushy or tried to upsell, which was highly appreciated. Easy purchase.
Soul ! with Premium Package
by John from Florida
January 9, 2019
Excellent commuter car for the urban/city dweller, lots of storage inside, tons of cup holders and places to store bottles. Large center console, storage for sunglasses. Leather interior and lots of soft surfaces with all LED lights inside make for a more upscale feel. Enough seating for 4 average sized adults. Small SUV type storage via the rear hatch with the back seats folded down. Heated and Cooled Seats are worth every single penny more so in the brutal Florida summers. I've really enjoyed the large panoramic sunroof, all the tech, Android Auto/Car Play Support, lane departure and collision warning. Factory Navigation is excellent, screen is very responsive Android Auto & Car Play take it to the next level. Infinity Sound System is amazing as are the lighted speakers up front. There's enough hamsters (164 of them) under the hood for urban driving and getting onto the interstate/toll roads at speed with relative ease.
If asked if I'd buy this car again I'd do it hands down. I almost bought a 19 model. I've taken it on the road for hours on end, to the beach, into the city out into the country. It's never hesitated nor provided any issues in the almost 3 years I've owned it. It's a quality vehicle on par with the best of them.
We came to Hertz after visiting a big name dealership that disappointed us in quality and cleanliness. Hertz blew them out of the water with friendly environment and CLEAN used cars. We didn't feel like there were sharks circling us. Instead we were greeted by a salesperson and later the manager. He let us look at cars without a hassle or pressure to buy. The manager pointed out some minor touch ups that he insisted on doing before the car was sold. Overall it was an honest, friendly, and easy experience.
Perfect small family car
by Hannah.beth from Largo, fl
January 7, 2019
Car is amazing. I'm a single woman. I went from a Subaru forrester to a Kia soul. Great gas mileage, great handling in all weather (haven't tried snow) I feel safe in it. ONLY 1 DRAWBACK- the storage space in the back, the trunk, is very small compaired to what I'm used to, but it is only a small drawback. The comfort makes up for it.
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