I dreaded looking for a car and dealing with sales. I started my car search on Consumer Reports, and used their TrueCar connection to hook up with with dealerships, Union County Kia being one of them. Treaor was the first sales person who left a voicemail introducing himself and if interested, to contact him for more information about the Niro. Trevor was low pressure and fabulous to deal with. Even other Union County Kia employees congratulated me on my purchase - very friendly staff. Upon delivery, Trevor spent 45 minutes going over every feature and ensuring I was comfortable with options before I left the dealership. Very satisfied with overall experience.
First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
This was my husband and I, second purchase with JT Kia within a year and a half. Leon Logan made the process quick and easy. He didn't try to force anything on us. We told him what we wanted and he delivered. Thank you Leon and JTs Kia!!
Eddie Johnson was great, they even fixed my radio that was out of warranty. Sue McCloskey. I would highly recommend them to a friend. Eddie Johnson called and followed up after the sale at least twice to see if everything was ok. I have never had a car dealer do that.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I purchased my car from keffer kia almost two years ago (wonderful experience) and I regularly take my car back there for maintenance (oil changes, tire rotation, etc). I have never had a bad experience with the keffer kia service department. They are always fast and thorough with servicing my vehicle. They continuously make me feel like a valued customer and I have never felt like they were trying to pressure me into unnecessary repairs/services.
The staff && process was smooth && pleasant. Great service very understanding. Took my wants and made it happen. I recommend this place to anyone. Being a woman and buying a car dealerships often try to take advantage of you but not this place.
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