inquired about used car online. was informed an employee was considering it for his daughter. was later informed employee did in fact buy the car. It was a fun inquiry. I bought a similar car from a private individual later that same day. the online salesman was very professional and polite. I have bought from Reeder before. They have good quality used cars.
Pretty Good Value but Some Problems
by noseybody from Spring Valley, NY
October 7, 2018
This car is very reliable. It hasn't needed any repairs in almost 2 years. The exterior design is very cool.
I like having the rear backup camera, but the image is not very sharp, and at night it's almost useless.
The suspension is lousy; I can feel every tiny bump in the road.
The fuel economy is not so good for a small car; I get 16 MPG for city driving.
The steering wheel is made of hard plastic that is uncomfortable to grip. (I bought a soft rubber piece that wraps around the steering wheel to make long trips more comfortable.)
The interior controls have some design flaws. For example, you can't set the fan to recirculate when using the front defroster. The A/C sometimes goes on when you start the car, even when it wasn't in use when you shut the car off. The headlight indicator sometimes goes on, even when the headlights are not actually on.
It has no CD or DVD player. Bluetooth works pretty well. When you play MP3s stored in the internal memory, it does not display the embedded album info correctly.
The rear cargo area is very small. I can't fit groceries from an average shopping trip without putting down the back seat.
We were very pleased with our salesperson, Josh Welch. He was very pleasant, professional and courteous. We felt he was always being truthful with us. Probably our best car buying experience.
Perfect small family car
by Hannah.beth from Largo, fl
January 7, 2019
Car is amazing. I'm a single woman. I went from a Subaru forrester to a Kia soul. Great gas mileage, great handling in all weather (haven't tried snow) I feel safe in it. ONLY 1 DRAWBACK- the storage space in the back, the trunk, is very small compaired to what I'm used to, but it is only a small drawback. The comfort makes up for it.
I purchased my 2019 last week. The salesman was Scott and he did an EXCELLENT job working with me. He let me test drive 2 cars and was very helpful in explaining everything to me. He was very patient and friendly and he didn???t push me to the sale. I had some problems with my last Forte and Scott was very diplomatic in his approach. I believe had it been any other salesperson I would be driving a car by a different manufacturer.
Virtually new sporty Kia Soul + Caribbean Blue
by LoveTheKia! from Sioux Falls, South Dakota
November 12, 2018
This is an excellent vehicle for all purposes. Roomy, sporty, great for all seasons and it looks great! It's still under warranty for 5 years or 60,000 miles. It's in perfect condition.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love this car!!
by L Peach from Round Rock, TX
December 27, 2018
I thought I didn't want a square looking car until I drove it. So much head room and room between driver and passenger. Car is very reliable - have had no problems. The cargo space is large enough for weekly grocery shopping and the shelves under the cargo space is great for the recycle bags.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Great riding car
by Cajun girl from Dallas, tx
November 7, 2018
I love the great room and driving comfort of the Soul. Within a o tho of buying the car, I drove it on vacation over 2000 miles. Never felt tired or had any problems driving 9 hours at a time.
From the time I pulled up I felt at home. Everyone on staff treated me like family and I felt they valued my thoughts and opinions. Scott was great, he showed me exactly what I was looking for and detailed the differences between the vehicles I was interested in. He never pushed me to make any decision but listened and put me in the right car. I love my Stinger and I love Rusty Wallace Kia, and what they stand for. Taking care of the guest and giving them great value.
The overall experience in purchasing my new vehicle was great. I never once felt pressured to purchase a vehicle and was able to take my own pace. I was even provided lunch during my wait. Overall, it was a great experience.
It doesn't get any easier than West Chevrolet wether your buying or getting a service.
Soul ! with Premium Package
by John from Florida
January 9, 2019
Excellent commuter car for the urban/city dweller, lots of storage inside, tons of cup holders and places to store bottles. Large center console, storage for sunglasses. Leather interior and lots of soft surfaces with all LED lights inside make for a more upscale feel. Enough seating for 4 average sized adults. Small SUV type storage via the rear hatch with the back seats folded down. Heated and Cooled Seats are worth every single penny more so in the brutal Florida summers. I've really enjoyed the large panoramic sunroof, all the tech, Android Auto/Car Play Support, lane departure and collision warning. Factory Navigation is excellent, screen is very responsive Android Auto & Car Play take it to the next level. Infinity Sound System is amazing as are the lighted speakers up front. There's enough hamsters (164 of them) under the hood for urban driving and getting onto the interstate/toll roads at speed with relative ease.
If asked if I'd buy this car again I'd do it hands down. I almost bought a 19 model. I've taken it on the road for hours on end, to the beach, into the city out into the country. It's never hesitated nor provided any issues in the almost 3 years I've owned it. It's a quality vehicle on par with the best of them.
It looks like a box. It has ok power and odd brakes that seem to pull harder as you go slower. Its easy to get in and out, the seats seem higher off the ground than most small cars. Visibility is ok. Sound system is ok. It has no kind of traction control at all. Overall it's just a little ok kind of car, nothing special.
This was probably the best car buying experience I have had. Our salesman, James Warren, and our Audi technologist, Shaun Jameson couldn't have been more patient and helpful.
Most reliable car I've owned
by Princess Obong from Atlanta, Ga
January 12, 2019
I went from a 2014 Chrysler 300 to this car and I can say it is way better and more reliable. More gas efficient and faster! People think it is small inside until I let them get in and the say "Wow". I love my Kia Soul!
Kia Parkside, Colton, JT, and Matt were nothing short of a blessing to me. I was extremely nervous about purchasing a new car, but they made my experience painless and were very patient with me. Oh & I love my brand new Kia Soul!
Exactly what I was looking for.
by The Celtic Dwarf from Brooklet, Georgia
November 30, 2018
This car met my needs and a most of my wants. It’s comfortable to drive, easy to get into and out of (this can be an issue for us older folks), has good fuel economy, and the controls on the steering wheel for the radio, phone, cruise control and trip meters make me feel so safer than reaching for those things.
If your looking for a new vehicle to bring into your life I highly suggest going to see a Roger! He???s not pushy at all and he actually cares about your life and what your going through! Best salesman I???ve ever had
LOVE MY SOUL!!!!
by SUE712 from WINDSOR, SC
November 26, 2018
LOVE THE EASE AND READY RESPONSE WHEN DRIVING ON INTERSTATES. ALSO LOVE THE HANDS FREE PHONE. HAVE BECOME AN AVID USER OF THAT OPTION. ALSO LIKE THE USB PORT AND LIGHTS IN THE CUP HOLDERS.
Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my old Ford truck and took off. On the way I passed Ole Ben Franklin Motors so I thought why not try to see if they could do it. I walked in and explained my problem and the first guy asked if I bought the car from them. I said no and he said OK and went right to work on the fob. After a couple of minutes he decided there must be some trick to it and walked me over to Tom Weiss the general manager. Tom immediately smiled at me, took the fob and went to work on it. It took him about 4-5 minutes but he got it together and handed it back to me. I thought I may be pushing my luck a bit but took the other fob out of the bag and asked if he would do that one too. It was in 4 pieces so soon a delightful young named Mitchell walked up and between them both they got the second one back together. THANK YOU TOM AND MITCHELL for your graciousness. I was treated like their best customer ever even though they knew I had never purchased anything from them. They are the kind of people I love doing business with so I will give them a try the next time I need a car.
These guys are awesome. Went above and beyond to totally satisfy us. Love the car and excellent friendly service. Would recommend to anyone to do business with Cars Well. Couldn't be happier with our purchase.
I had a wonderful experience purchasing my first new car, and it’s all because of an amazing team of people who go out of their way to get you everything you want in a car at the best deal. The unusual part is they make everything as fun, exciting and convenient as possible for the consumer, not themselves. Having not so perfect credit is always an issue when it comes to being able to get what u WANT instead of what u can qualify for. Not at Farris! They made sure I got every option I WANTED. My son was sick and we couldn’t make it to the lot to sign some papers so Jamie, the finance manager, came to us very close to our home just to help us. Matt worked on the loan all day until we settled on a great price for exactly what I wanted. Randall was great explaining every part of the financing. Last but certainly not least in any way, Brian! He was great! He was with me from waiting for me on the sidewalk when I pulled up on the lot, treating my whole family like his own making fresh coffee for my mom, getting drinks for my dad and showing my 3 year old son where the toys were so they would all be comfortable. He stayed with me during my test drive all the while pointing out all the options and conveniences that were a part of my new car. Even after the purchase, he sat with me and went over everything to make sure I didn’t miss any of the bells and whistles. Brian was really great! Everyone there treated us just like family. It was a wonderful experience. And the icing on the cake is when my 3 year old son got the privilege of hitting the gong to announce the purchase of our new car! He LOVED it!!
I emailed about a truck I saw response was quick to bad truck had already sold will keep them in mind still looking for a used F -250
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