Excellent paint repair and detail. Travis Wood is an excellent service consultant. He listens to the customer and cares about the service rendered to his customers. He makes sure the job is done right. Thank you Travis for your dedication!
Kevin V. is very forthcoming and straight forward. We didn't have to go back and forth with different offers. He came to us with the best deal possible and did try to bleed extra money. He updated us while we waited for our car to be delivered. All around a great experience for buying a car.
I had been wanting to get a Kia Soul for some time. When I found all the incentives offered by Mark Kia, I went in to test drive a 2015 Kia Soul. Joseph Lupien was very knowledgeable and worked with me to get the the right price and financing. I drove home in my brand new Kia Soul! I have had the car for about 6 weeks now and I love it! Thank you Joseph!
I chose a car online. I got a call back within 5 minutes from Bob Weaver. When I got to the dealership they had my Kia in the shade waiting for the test ride. Bob was friendly & helpful thru the whole process. I would recommend Mark Kia to anyone!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love this car!!
by L Peach from Round Rock, TX
December 27, 2018
I thought I didn't want a square looking car until I drove it. So much head room and room between driver and passenger. Car is very reliable - have had no problems. The cargo space is large enough for weekly grocery shopping and the shelves under the cargo space is great for the recycle bags.
I wish I could give this dealership 10 stars. Anyone that has ever purchased a vehicle from a dealership knows the nightmare it can be. The long grueling hours, the back and forth negotiations not to mention hit after hit on your credit. I've been there many times in my life and hated every minute. But that was NOT the case here. This was absolutely the BEST car buying experience ever!!!! I never even had to go to the dealership. We managed the whole deal over the website and phone, during my lunch break. I told them the terms I was hoping to get (not really expecting to get them), and within less then an hour it was done! Then as if that wasn't already awesome, they brought the car and the paperwork to me and within 20 minutes, BAM, DONE! LOVE, LOVE, LOVE these guys! Major kudos to Tyler, he rocks!
Virtually new sporty Kia Soul + Caribbean Blue
by LoveTheKia! from Sioux Falls, South Dakota
November 12, 2018
This is an excellent vehicle for all purposes. Roomy, sporty, great for all seasons and it looks great! It's still under warranty for 5 years or 60,000 miles. It's in perfect condition.
This car is very reliable. It hasn't needed any repairs in almost 2 years. The exterior design is very cool.
I like having the rear backup camera, but the image is not very sharp, and at night it's almost useless.
The suspension is lousy; I can feel every tiny bump in the road.
The fuel economy is not so good for a small car; I get 16 MPG for city driving.
The steering wheel is made of hard plastic that is uncomfortable to grip. (I bought a soft rubber piece that wraps around the steering wheel to make long trips more comfortable.)
The interior controls have some design flaws. For example, you can't set the fan to recirculate when using the front defroster. The A/C sometimes goes on when you start the car, even when it wasn't in use when you shut the car off. The headlight indicator sometimes goes on, even when the headlights are not actually on.
It has no CD or DVD player. Bluetooth works pretty well. When you play MP3s stored in the internal memory, it does not display the embedded album info correctly.
The rear cargo area is very small. I can't fit groceries from an average shopping trip without putting down the back seat.
They had the car I wanted and they were able to work with me to make it a great deal and experience. The process was easy and quick. Chris Hefke was great and I would definitely recommend working with him. I will continue to come back for all my service and buying needs.
Most reliable car I've owned
by Princess Obong from Atlanta, Ga
January 12, 2019
I went from a 2014 Chrysler 300 to this car and I can say it is way better and more reliable. More gas efficient and faster! People think it is small inside until I let them get in and the say "Wow". I love my Kia Soul!
Recently bought a car through Tempe Jeep and had and extraordinary customer service with salesman Jerry! He was very helpful and I was happy with the customer service throughout my buy. Sterling was every thorough with the financing process. I appreciate the help, I’m looking forward for future purchases.
It looks like a box. It has ok power and odd brakes that seem to pull harder as you go slower. Its easy to get in and out, the seats seem higher off the ground than most small cars. Visibility is ok. Sound system is ok. It has no kind of traction control at all. Overall it's just a little ok kind of car, nothing special.
They were great in helping us find a used car and financing for my son.
Exactly what I was looking for.
by The Celtic Dwarf from Brooklet, Georgia
November 30, 2018
This car met my needs and a most of my wants. It’s comfortable to drive, easy to get into and out of (this can be an issue for us older folks), has good fuel economy, and the controls on the steering wheel for the radio, phone, cruise control and trip meters make me feel so safer than reaching for those things.
We did some pre-negotiations before we got to the dealership and expected a bait and switch. Non of that! And Adrian was awesome to work with and made it so much easier. We had to leave in a rush after buying the car and he made sure we came back at another date to make sure we knew how all the technology worked. It was so much easier working with someone we feel we could trust.
LOVE MY SOUL!!!!
by SUE712 from WINDSOR, SC
November 26, 2018
LOVE THE EASE AND READY RESPONSE WHEN DRIVING ON INTERSTATES. ALSO LOVE THE HANDS FREE PHONE. HAVE BECOME AN AVID USER OF THAT OPTION. ALSO LIKE THE USB PORT AND LIGHTS IN THE CUP HOLDERS.
Took my car in for schedule 1 service which included an oil change. I bought the car used from this dealership and it had a blend for the oil at that time. About 20K miles ago I switched to full synthetic and when I dropped the car off I wrote in my instructions please use synthetic oil for the oil change. Instead of the synthetic or even a blend, regular oil was used. They offered to change it out but because of time I declined. This is the 1st time any of my instructions were not followed. I have always had 1st class service from this dealership.
Perfect small family car
by Hannah.beth from Largo, fl
January 7, 2019
Car is amazing. I'm a single woman. I went from a Subaru forrester to a Kia soul. Great gas mileage, great handling in all weather (haven't tried snow) I feel safe in it. ONLY 1 DRAWBACK- the storage space in the back, the trunk, is very small compaired to what I'm used to, but it is only a small drawback. The comfort makes up for it.
We had a great experience purchasing our Subaru Impreza. The staff was kind, helpful, attentive and transparent in the communication of all financial details. We would highly recommend it!
Soul ! with Premium Package
by John from Florida
January 9, 2019
Excellent commuter car for the urban/city dweller, lots of storage inside, tons of cup holders and places to store bottles. Large center console, storage for sunglasses. Leather interior and lots of soft surfaces with all LED lights inside make for a more upscale feel. Enough seating for 4 average sized adults. Small SUV type storage via the rear hatch with the back seats folded down. Heated and Cooled Seats are worth every single penny more so in the brutal Florida summers. I've really enjoyed the large panoramic sunroof, all the tech, Android Auto/Car Play Support, lane departure and collision warning. Factory Navigation is excellent, screen is very responsive Android Auto & Car Play take it to the next level. Infinity Sound System is amazing as are the lighted speakers up front. There's enough hamsters (164 of them) under the hood for urban driving and getting onto the interstate/toll roads at speed with relative ease.
If asked if I'd buy this car again I'd do it hands down. I almost bought a 19 model. I've taken it on the road for hours on end, to the beach, into the city out into the country. It's never hesitated nor provided any issues in the almost 3 years I've owned it. It's a quality vehicle on par with the best of them.
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