This is the third auto that has been purchased at Don Franklin Ford in London, KY by my family. The customer is treated with respect, never rushed to make a quick decision about a purchase, and any questions are answered with knowledge about the vehicle. I would highly recommend any one that is interested in purchasing a vehicle to go to Don Franklin. You won't have to look or search at any other business.
As a new KIA Soul owner I was treated like a long time customer. I called for a service appointment and was fit in that day. The rep told me it would take about an hour and it did. The coffee and cookie were a nice treat. I felt it was a good value, even though the services are cheaper in other places. I feel better knowing a trained technician, familiar with the details of my specific vehicle, did the work. Everything was explained in detail, no surprises. I;ll be back.
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