Roberto was kind and patient, my father and I had been back and forth trying different cars and me being a first time buyer I was unsure of what I wanted and how much I was wanting to spend. Roberto walked me through the whole process and never made me feel rushed to make any decisions. I was able to test drive any car and he went over features, and other things in great detail. I???d highly recommend Roberto to anyone who???s in the market looking for a Kia or a car in general. The whole experience with Westgate Kia was an amazing experience everyone was friendly and a pleasure to work with. Don???t hesitate and visit Westgate Kia in Wake Forest they are the absolute best!
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Before I came I heard great things about this place and they were true. Everyone is nice and they work with you to find the car that you want and treat you like family. I would recommend to anyone looking to buy a car. Great place
I'd been to University Ford North about two years ago when shopping for a new car. At that time I ended up deciding on a new non-Ford model which I still currently drive.
Lately I've been looking for a used car to add to the family as we now have 2 kids driving. I'd had a positive, low-pressure experience two years ago so decided to return when I saw they had a number of used Ford Fusion. I was greeted by David Harrington and with minimal hassle took two of my target cars out for test drives.
I hadn't fully made up my mind to purchase a Fusion and David was politely persistent during my purchase process, arranging for an additional test drive for my wife while I continued looking around. University Ford North was accommodating -- pleasant and easy to work with, especially compared to other dealers. Once I made up my mind to purchase, the time needed to close the deal was minimal and the process hassle-free.
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
Professional, very helpful, responsive to questions
by Bob E from DealerRater.com
December 4, 2018
We enjoyed working with Alison for the purchase of our new CR-V. She is knowledgeable, open to all questions and exceptionally personable. A delight to spend time with. Followers through on what she says she will do. If i had a need for another Honda today, I would contact Alison.
I was well overdue for an oil change due to travelling the week before and my dealer could not fit me in. I called Matthews Motors and they were able to fit me in right away. I had been there in the past with my other car and my husband takes his truck there. Always professional, yet personable and my car was ready in no time. Thanks again for the great visit.
All is good. I have been coming to this dealership for the last 7 years. I bought my Nissan from them. They been good so far. Been done oil change and tires rotation for some time now. All is good
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