The staff at Ray Skillman Shadeland was great. Finally a car dealer that's not super pushy. I took a car for a test drive on a Thursday evening, but they didn't have the exact model I wanted on the lot that night. There was no pressure to sign any paperwork or make any commitments without seeing the exact car I wanted to purchase. I went back after they let me know the car was on the lot and it was much the same. The sales staff was very courteous and helpful without trying to guilt me into buying (which has happened at other dealers and makes me walk right out the door). I was pleased with the finance experience as well. Overall a great place to buy a car.
Jarred, gave me and daughter his best. He explained everything very well with clear and concise details, and all questions honestly. I recommend anyone looking for car online through the Tom Wood Automotive Group to contact Jared Riddle for your online car experience. Awesome sale!!
Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
Jim and TJ worked with me I had Recently filed for bankruptcy so I knew This was gonna be a challenge but they really came through for me, they helped me get a 2016 Chevy equinox without it breaking my bank every month!!!! I was In a Mazda 3 and having a baby just wasn’t cutting it for room!!!! Thank you so entirely much for helping me get a dream car!!!! I appreciate all the hard work you guys did and not giving up!!!!
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