I called and placed an order for a spare tire kit for my vehicle on my lunch hour. I was told that the tire would have to be mounted, so I said that I would pick it up the next day after I got off work at 5:00. I tried to emphasize the desire to have the tire already mounted and be ready for installation upon arrival. The latter did not happen. The tire didn’t get mounted until I arrived, resulting in a wait longer then I expected.
Most reliable vehicle I have owned
by KimDC from De Soto
October 30, 2018
Love this vehicle! Easy to get in and out of. Comfortable to drive. Has a lot of room inside. Has lots of features that really make it classy.
I recently had my son's '06 Jeep Grand Cherokee in for a recall. It had been garaged for 2 years. The a. c. was not blowing out of vents. I asked if they would check that out after performing recall service.
They said a rat had built a nest in the a c.& they gave me a $1,400 estimate. I was on the phone to service dept & said I would hold off on repairs. When I arrived at dealer to pick up Jeep they then told me the repair on a.c. would be $1100+
I was charged $69 diagnostic fee + $7 for "some screws"
We took the Jeep to a local mechanic who cleaned the rat's nest out ,added freon & charged $145. The a.c. is blowing cold clean air now.
I'd like to know how Studeville came up with the $1100 estimate!
I say "customer beware".
I love my Soul!
by mwalkerg from Washington, DC
October 3, 2018
This is a fantastic vehicle. You get a lot for the price and it is just cute as heck! My only complaint would be that it gets terrible gas mileage in the city and sometimes has difficulty going from nearly stopped to highway speeds quickly (when you need to merge into traffic). But I just truly love this car!
Salesman Prestin was awesome and everyone was super friendly. The paperwork did not take forever and it was carefully explained. I love my new car.
Love My Soul
by Lauren B from Cartersville, GA
September 11, 2018
Shopping for a car is a big decision, I test drove at least 6 cars before making a choice. But ultimately, I went with a 2017 Kia Soul and I love it! It's so spacious for a car that looks so small, and its got tons of bells and whistles (such as back up camera, touch screen stereo, touch dialing for easy access of phone calls, and 3 different driving modes.)
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