What car buying experience should be! No pressure, up front pricing and complete transparency from start to finish! Bryan Hannah in Sales and Chad Smith in Finance restored my faith that there are still honest people in the car business!
Answer is, it depends. We got there at about 3:30pm and left maybe about 8pm. But we got a fair deal. We have tried to go to other dealers, and yeah they make fun of this on the radio but its true. Others dealer tried to sell us a vehicle and forcing us to put 3000 dollars as a down payment. Elder asked us how much we wanted to put down asked how much we could afford a month and they would work with what we had. Very friendly people, and my dad got his new car which is very happy about.
Love the service department at Reliable Chevrolet. Chris Salesky provided over the top customer service today for which I greatly appreciate. Feels good to know I can trust my car to Reliable Chevrolet!
I live in St Louis and had been looking for the right car for a while. I found the perfect 2013 Subaru Forester on LSH’s website and put the car on hold after talking to Leslie. She was very helpful and made the process easy.
I flew into KC and picked up the car yesterday. Austen and Darryl helped me to close the sale. They had already detailed the car and prepared paperwork before I arrived. All I had to do was test drive, talk about financing/warranties and sign. The paperwork didn’t take long, they made sure I was 100% comfortable with everything, patiently answered all of the questions I had, (I’m not very knowledgeable about cars and likely asked some stupid questions!) and had me out the door in about two hours. It was not the all day, stressful situation I’ve learned to expect from other dealerships!
This was definitely the best experience I’ve had buying a car. The entire staff seemed very friendly and professional. I would highly recommend going to them!
I arrived a little early, and they took my car right away. I was out 5 minutes after my scheduled time. We have purchased six Kias here and we will always deal with Peoria Kia. Kudos to our long time service rep, Larry Orris.
Terrific and knowledgeable sales group. First time purchased a new truck. Super sales team and management. Trust them with their thoughts and experiences. Looked at Ford but do not like their history of poor mechanical performance. The tried and true 5.3 Ecotec3 is very quiet and strong. Drives like a luxury car but works like a truck.
Great experience with a great salesman, Tony Bowler. Didn't feel pressured, but I was provided all information needed to make my decision to purchase. Felt like I paid a fair price for my new car. I really liked the casual, low key atmosphere of this dealership and Tony. Not the typical high pressure car sales, which made me very happy!
by "Chocolate Chippie" from Oxnard, California
December 1, 2018
This was my third purchase of a vehicle from Kirby Kia. I again went through TrueCar and George Estrada contacted me with an offer. Two other dealerships likewise contacted me. Kirby Kia presented the best offer and I met George. He sweetened the deal even more and we started the purchase process. This turned out to be the most fun, easiest, and best experience I've had in purchasing a vehicle. Needless to say, I give Kirby Kia and George Estrada my highest recommendation to anyone interested in purchasing any vehicle. I say this because I have almost always owned German cars! My new Kia Stinger GT2 is certainly competitive with comparable German cars at a much less cost! Kudos to Kirby Kia and George Estrada!
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
Everyone was very helpful in finding the right vehicle for me. The salesman, John M. was very knowledgeable about the vehicles and helped narrow down my search and get a deal that was acceptable to me. The finance guy, John L. worked hard to secure the financial arrangements getting me the lowest interest rate possible.
Bought a Kia Sorento from Rachel at Fuccillo North Port. The dealership was very clean, inviting and the people very customer friendly!! From the moment I first started looking for new vehicle they were the best. Didn’t give harassing phone calls just simply a check-up phone call. Loved the car and the way I was treated. Rachel was extremely friendly and explained all the options I could get and really listened to my needs and what I wanted. Bobby in finance was also great!! He explained all warranty options but didn’t push on them. Best place to buy a vehicle in my opinion. Great experience and free gifts were great too!!!
Mr. Rob Robertson,Samantha Robertson and Hannah Jo
by Rob Robertson/Sam Robertson/Hannah Johnson from Prineville Oregon
November 24, 2018
I purchased s brand new 2017 Dodge 2500 next door almost two years ago and brought my daughter there s few months ago to get her first car, kinda and met Cody Farmer. Cody helped us find the perfect car for her and is the sole reason we came back when my second daughter purchased her car there last week. Customer service and a strong product always win the day thank you Smolich
In May 2018 I purchased a used Kia Soul. The car was a bad fit and my service dog did not like it; maybe alien green? So I called DH Kia, spoke with Kurt, met by Randy and Ray to buy a new 2019 Forager. Took a few hours with "onsight" financing and we were off, good to go. (Thx Bob). These guys are the BEST 😉
When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.
Bill Devine, as always, greeted me as I entered and got my car ready for service. He provided excellent information. In addition, the communication is top notch as is the quality fo work. My car was ready exactly when he said it would be.
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