Great customer service. They provide drinks and snacks, tvs, free wifi, and a comfortable seating area. I was in and out within a hour. They not only changed my oil but they also washed my car AND rotated my tires for a very reasonable price! I will continue taking my Kia here for service!
I found John to be a wonderful salesman and would like to buy my next car from him as well. When I first went to the lot, I was helped by another salesman. When I called to see if he was available, I was tools yes. I was less than two minutes away. When I arrived, he was already helping someone else out, that is when John started to help. I'm so glad that he was able finish my purchase.
I asked if 2016 Sonata price was firmed and if they had any lots closer to Henryetta but just got a generic response nothing of what I asked they seem to have descent ads just never could find out much by email etc. If prices could been confirmed they seem like a good option for this area just could of been better contact and responses to email vs. a generic response of why to buy from them.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Very good and no pressure experience. My only complaint would be that the car could have been detailed better. It was dirty inside in several places and the rubber mats had not been cleaned.
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