My duughter recently moved to Phoenix and I was looking for a good used car for my use and a back up car for her. I purchased a 2010 Audi A5 convertible. I never seen the car except from photos before I picked the car up. There was a small mechanical issue with the top that was fixed by an Audi dealer. I have a great car purchased without physically driving or even seeing because of the great sales people especially Robert Mills.
This is a fantastic vehicle. You get a lot for the price and it is just cute as heck! My only complaint would be that it gets terrible gas mileage in the city and sometimes has difficulty going from nearly stopped to highway speeds quickly (when you need to merge into traffic). But I just truly love this car!
Excellent paint repair and detail. Travis Wood is an excellent service consultant. He listens to the customer and cares about the service rendered to his customers. He makes sure the job is done right. Thank you Travis for your dedication!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Great Style & Great Engineering
by Darin71skidoo from South Jordan, Utah
August 12, 2018
This is my second KIA Soul. I probably will stay with this Brand in future. It is very easy to get in & out of, something very important for a 71 yr. old. With the 2.0 L engine, it can stay out of the pack easily. I do enjoy the looks with the two tone color scheme. A Russel-Brown body w/white top and spoiler, makes for a very fashionable look. imho.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Shopping for a car is a big decision, I test drove at least 6 cars before making a choice. But ultimately, I went with a 2017 Kia Soul and I love it! It's so spacious for a car that looks so small, and its got tons of bells and whistles (such as back up camera, touch screen stereo, touch dialing for easy access of phone calls, and 3 different driving modes.)
It’s not a sedan but it has sedan like ride, it’s not a SUV but has SUV like practicality. Seats are super comfortable, the ride is comfortable, and no one can mistake this vehicle as another blandly styled automobile. I really like this vehicle
This car is great to drive. The only problem is blind spots when I look to change lanes. So, I use my mirrors a lot more. It's roomy, comfortable and fun to drive. I love having blue tooth and the different drive modes. I drive with the eco.
I arrived a little early, and they took my car right away. I was out 5 minutes after my scheduled time. We have purchased six Kias here and we will always deal with Peoria Kia. Kudos to our long time service rep, Larry Orris.
Peoria KIA should suggest to customers that they inspect their new vehicle while taking delivery. My vehicle has a dent in the rear that I did not notice because the salesman focused on interior features. That day was hot and humid, very uncomfortable, and the delivery process took place in the hot sun. Earnhardt Hyundai, where I bought a G90 last August, delivers vehicles in a comfortable garage setting while encouraging buyers to inspect their new vehicle. Peoria KIA should do something similar.
Thanks to Dayna Palmer it was a hassle free experience. This is my 3rd car from CARMAX and will return! Great service dept as well!
I love my soul!
by Ashlyn paris from Myrtle Beach SC
October 20, 2018
This car is awesome! Even though it looks tiny on the outside, it’s very spacious inside! It’s eco friendly with great gas mileage. It’s actually fun to drive! Love my Kia Soul!
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