I am very unhappy with the salesman we bought our car from. In the sales process, he promised he would get an owner's manual for our car. We followed up multiple times with him via email & telephone calls. He never returned a single call nor responded to email. When we were able to reach him by phone, he promised to call back but never did. We have had the car for three months now and still no owner's manual. Very disappointed.
We had been shopping for a car for months... Aqura' Brown was very helpful and extremely patient with us. He was honest about what we were going to be getting. I would definitely recommend him to anybody looking to buy a car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
So I am a full-time college student that needed to find a new car after the last car I had broke down. Ralph "Goose" Partida sat down with me, reviewed my options, and with everything said and done managed to put me in a 2013 Malibu with a GREAT low payment! Overall, Ralph and everyone at Hertz Richardson treated me very well and I will definitely be returning if I ever need a car, or if anyone I know needs a car!! Great place, great service, and if they can work with me, they will definitely work with you!!
I am super glad we decided to purchase a car from Hertz (initially considering a private party sale)! There is no doubt you get a top notch service! In Mesquite Centre, we were helped out by Lee Wilson and Egor and the process took just slightly more than an hour (including test drive and the paperwork). There are no hidden fees and you get the price as seen on the web!
Everyone at Hertz Mesquite were friendly and helpful, our salesman Lee was great and I highly recommend. Lee and Hertz made buying a car effortless. Walked out in 2 hours with a the car we were looking for at the best price we could find for the low miles. They got us a low low interest rate and we couldn't be happier with our purchase.
When I inquired online about a vehicle at Hertz Mesquite, Lee Wilson responded within minutes! He and the team made the buying process so easy. Lee even contacted us after we'd brought our vehicle home to see how things were going. It is common in car sales to feel like a salesperson is being deceitful, but the business model at Hertz is so transparent. We felt like Lee and the team truly had our best in mind.
Everyone at this dealership was amazing, and when I say everyone I mean I believe I met everyone when I was purchasing my new car. They all came to greet me at one point, asked if I needed anything and then the salesman took me to meet the service advisors, and parts employees before I left so I would be familiar with their names and faces in the future!!! Shaun was my exceptional sales person, I can't say enough good things about him, extremely knowledgeable and willing to help. Johnny in finance is a master at what he does!! He managed to get everything just as I needed it and was quick and efficient with the arrangement!!! If you are ever in the market for a new or used vehicle PLEASE give this dealership a try.
salesman rep was fantastic, showed me the car and test drove with me. No pressure compared to new car stores. Victor in Finance was great and explained everything completely to me where I can understand. Have never had anyone explain about financing to me like that. Will highly recommend to my friends and Family.
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