Great service. I had an appointment for an oil change, tire rotation and a software flash updat recall. My appointment was at 0800 and I arrived at 0745. Left the dealership at 0930. Seemed a little long but no big deal, they also washed the outside of my truck!
Great car with one MAJOR issue
by Buzzsawjones from Deltona, Fl
January 3, 2019
I love my Soul, had it for almost a year. However I will never consider another Soul unless Kia fixes this issue. The issue: it doesn't support Google. The assistant button on the stereo only recognises Siri and ignores the other Major Assistant. But the Kia Optima works with both. It's quite annoying and almost turns me off the KIA experience... Almost makes me want to look at another brand once my lease is up.
I was extremely satisfied with my experience for the regular maintenance i had performed on my Optima. Shaun was completely on target and was fantastic at communicating. The only thing that would have made it 100% would have been a more timely shuttle. I do realize that one person could be only in one place at a time but, more than one person could be picking up and dropping off customers. Other than that, 100%.
Amazing car, that is fantastic to drive
by fburghokie from fredericksburg va
December 26, 2018
We love the conform and drivability of the car. Tight steering, and very comfortable seating and car ergo-metrics. Nice milage and just fun to drive. Much roomier than expected and nice pickup.
I would recommend folks take a look at this vehicle. Kia did an outstanding job
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
i love it
by ms. Canada from Richmond, Va
December 12, 2018
lots of space and good visibility and handles nicely in the weather..easy to operate controls, i like being higher than a car but not huge like a full size truck
Had my first visit to Southwest Kia, such nice friendly people work there. I left feeling totally confident that my car is going to be taken care of in my new home state of Texas. Even the parts and service director John Scurlock took time out to visit and welcome me.
1 million edition KIA Soul
by Ron Shambach from Selinsgrove, pa
December 11, 2018
This vehicle fits my needs very well. Good gas mileage on my commute to and from work. Plenty of room inside for me my wife and two kids.
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
It’s not an SUV
by KensliSB from Chicago, IL
December 3, 2018
I thought I wanted a Kia Soul for a couple years. Once I test drove it I realized it is not an SUV so if that’s what you’re wanting I’m not sure it would be the car for you. Overall I think the interior was comfortable but it rides pretty low like a sedan. The interior design is okay but it almost seems as if it’s trying too hard to be a cool car. I would still recommend it to someone who knew they were not getting an SUV with this purchase.
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