Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
Great car with one MAJOR issue
by Buzzsawjones from Deltona, Fl
January 3, 2019
I love my Soul, had it for almost a year. However I will never consider another Soul unless Kia fixes this issue. The issue: it doesn't support Google. The assistant button on the stereo only recognises Siri and ignores the other Major Assistant. But the Kia Optima works with both. It's quite annoying and almost turns me off the KIA experience... Almost makes me want to look at another brand once my lease is up.
I???ve been interested on getting myself a new family vehicle, but I???ve consistently changed my mind. Getting a new car is a big deal to me. I wasn???t planning on getting a new car when i went in Ed Napleton Acura. The minute i came in, i was greeted by a sweet young lady. I asked for Wilson, he had recently helped out a friend of mine. Wilson was very knowledgeable about all cars i was interested in. He helped me narrow them down and suggested what he thought was best. All my concerns and questions were answered. If i ever need another car i would most definitely go back and ask for Wilson. Thank you Wilson and Ed Napleton Acura !
Amazing car, that is fantastic to drive
by fburghokie from fredericksburg va
December 26, 2018
We love the conform and drivability of the car. Tight steering, and very comfortable seating and car ergo-metrics. Nice milage and just fun to drive. Much roomier than expected and nice pickup.
I would recommend folks take a look at this vehicle. Kia did an outstanding job
Went in there not expecting to walk out with a brand new car. Thanks to Wilson i was able to walk out with my dream car. He worked really hard to make it happen. I was impressed by his customer service, and how he was able to answer all my questions. I was even more impressed how he had patience with me and my grandchildren. He made the experience comfortable. Thank you Wilson. I would definitely recommend this dealership and Wilson.
1 million edition KIA Soul
by Ron Shambach from Selinsgrove, pa
December 11, 2018
This vehicle fits my needs very well. Good gas mileage on my commute to and from work. Plenty of room inside for me my wife and two kids.
I must say Napleton Acura has a great crew , Wilson and Connor we're very noligable about the RDX Connor got me a great deal on financing and Wilson new everything about the vehicle great place to do business
Excellent choice and decision
by Poplizard from Clearwater, Florida
December 11, 2018
Going from a truck to a car is rare but I did it and it was the right thing. I love my new car and everything it offers. A wise choice in a Kia Soul.
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
It’s not an SUV
by KensliSB from Chicago, IL
December 3, 2018
I thought I wanted a Kia Soul for a couple years. Once I test drove it I realized it is not an SUV so if that’s what you’re wanting I’m not sure it would be the car for you. Overall I think the interior was comfortable but it rides pretty low like a sedan. The interior design is okay but it almost seems as if it’s trying too hard to be a cool car. I would still recommend it to someone who knew they were not getting an SUV with this purchase.
This is my 3rd Car from this dealer. The only reason for coming to this dealer is Howard Krick. He knows exactly what a customer is looking for. And he always educate you about the available options. I met sales manager Tony at this dealer for the first time and he super patiently listened all my questions and concerns. And he was simply best at everything. I will definitely recommend Nissan buyers to stop by Nissan Gerald in Naperville at Ogden and see these two guys Howard and Tony and they will make your buying experience a celebration.
Best Compact Car on the market
by MasMauras from Peekskill, NY
November 19, 2018
My Soul (turbo boost 2018) continues to exceed my expectations in every way- including reliability, interior design and space comfort, mpg, stability on long trips, fog lights, overall size to help parking in smaller spaces and style. Very happy with this car!
I was a little put off by the fact that they were going to send me off without a copy of my multipoint inspection. When I brought it to the attention of the two service providers, they confirmed the only thing that came up was the three services (spark plugs, fuel injector, coolant flush) that they had told me about. Regardless, I wanted a copy of it for my records should anything happen or come up. Instead of asking the tech for it, the female service advisor just grabbed a blank one and marked everything 'green.' How do I know at that point that the inspection was even done? Quite frankly, this is the second dealership I've visited, and after countless issues with Kia overall, I am thankful my car is paid off and I will never get another one again.
Absolutely love my 2018 Kia Soul
by Happy Soul Driver from Grant's Pass, Oregon
November 4, 2018
I purchased and 2 weeks later my sister and I drove 2200 miles to and from Oklahoma to see our father. It was very comfortable, plenty of leg room, handled the mountains great and was great on gas.
I love to drive and certainly love driving this car.
Great customer service wasn’t really in the market in buying a truck but Christmas around the corner got my wife her dream truck Adolfo understood our financial budgets and worked with us to get the best deal and I highly recommended you guys to ask for Adolfo Cervantes when you guys come to this dealership
We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
My salesman, Brian, was extremely helpful, knowledgeable, and courtious. He understood our needs. This is the third vehicle I have bought from him and will do it again, and would refer him to my friends and relatives. The dealership is also impressive.
I purchased a vehicle from them today. I can't say enough about how good they are. Prices were good, helped a LOT with financing and got me a better rate that I thought was possible in my situation. I would highly recommend them to anyone.
It was very good experience, Salesmen Igor helped me in a very professional maner. I truly can say this was great car buying experience.. Jessica in costumer service did great job, I felt like in my own house . Thank you JIDD family..
Probably one of the nicest facilities I???ve ever been to when being called a ??? car dealership???. I felt like I was in an upscale hotel when first walking in. Not to mention I???m from New York and I was picked up by the salesman I was communicating with at the airport (huge plus) The service there is also excellent. I was greeted immeadiately and took care of like a buyer should be. My salesman Jeff was by far the coolest/nicest car salesman I???ve ever dealt with and I???ve bought many cars in my lifetime. He was super helpful and informative through text/phone and in person. I would recommend him and this dealership to anyone who is looking to buy a car that is clean, well maintained and not looking to get hassled and treated like a nobody like other dealerships typically do. Overall an excellent experience and I would give 10 stars if I could. Bravo!
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