When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Jose Vasquez was awesome. He really took the time to listen to what I wanted. He was patient and stayed way past closing time to ensure my purchase was enjoyable. I love my new car and have been telling everyone who needs a car to go see him at Battlegrounds Kia. I will definitely come back here if I'm ever in the market for another car. The financer Anthony was also great and he too stayed until 9 to make sure everything went smoothly. The whole sales team gave me the best car buying experience ever. Thank you Battleground Kia.
Kirt Michael was the salesman and he was kind, courteous, helpful and humorous! Charles M. was the guy who got us where we wanted to be for payments. They were both very understanding while I changed my mind 3 times about the car I wanted. I love my car! These gentlemen deserve a 10!!!!
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
We always enjoy visiting the Westcott Service Department and recently the Westcott Body Shop. They are friendly and professional and always give the extra effort to make sure we get exactly what we’re looking for in-service or repairs. They always take good care of us and we look forward to seeing them.
We highly recommend their services.
Great salesperson Desiree Minor meeting our needs and getting us the perfect car. This is our second purchase at Westcott and are completely satisfied. Al and Linda Walden
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