Jason Duquet went above and beyond to help get me out of my old lease as I was going to go over my miles and into a brand new lease. He listened to want i wanted and helped match me to the right car. I left that day with a brand new Kia Optima and I couldn't be happier! Thank you Jason!
Best and friendliest purchase experience in my 60 years of buying vehicles including purchases through family members. No pressure and no hidden fees like all other dealerships charge. The price you see is what you pay. Highly recommend Tommy.
I love this dealership! Rebecca is absolutely amazing and so friendly and accommodating. She really helped when I was so indecisive about which car I wanted. There was absolutely no pressure to buy a car which I loved. All the other places I went to were too pushy, but not Hertz! Whole experience was great, and they were close by too!
Hertz already made their money on the vehicles. They sell them cheap to move them. The service is poor, but friendly. The company that preps the cars in Johnston used old oil from oil changes on tires and the engine instead of armour all or a non-petrolium product. I am getting sling from deteriorating tires and oil all over the side of my vehicle, even a month later. I expect I should replace the tires soon. Repairs requested were done the cheapest way possible, with adhesive instead of replacing broken parts, which means they're not completely secure, and I will be replacing them at my own expense. All this takes away any savings made on my purchase.
I am extremely pleased with the quality of customer service provided to me and my sister. Gail Cardoso has showed patience, knowledge and NO high pressure. She is still working hard to find us the used car that meets our needs and budget . She as a great attitude and I appreciate how we have been treated. Hoping soon to be driving a new car
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