This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
I highly recommend checking out Hertz for their selection, service and ease of process! Gianni was a pleasure, he had the car all ready for us to test drive when we arrived, and Linda made the paperwork a delight. Average time of visit (3 hour total), warranty pricing competitive. They welcomed our BECU pre-approval. We'll be back when it's time to replace our 2nd car. Thank you!
Josh guided me through the process of buying a CX5. His knowledge of the car and the range of options was excellent and his patience was endless. He was really busy on a Saturday with a lot of customers but he gave me all the time I needed and provided all the information I asked for and a whole lot more. His professionalism was a real contrast with some sales people at rival dealerships.
I used TrueCar through the Consumer Reports website to get internet pricing on a new 2018 Kia Niro hybrid. One of the. Dealers that responded was Chuck Olson Kia in Shoreline. They were the only ones to provide a firm price on the car I wanted through email. They didn’t have the car in their inventory and had to get it from another dealer. Unfortunately I had to wait a few hours in the showroom while they located exactly the car I wanted, but they found it. There was no extra charge for getting the car from Portland. As a bonus, the car came with a cargo tray and spare tire that they didn’t charge me for. Everyone there was super nice, and there was no pressure.
Buying a car from here was the best experience I’ve ever had! I have been taken advantage of in the past, but from the moment I spoke to my salesman Kelvin it was different. This was the first time I felt like I wasn’t being taken advantage of and the whole process was fast, but without me feeling rushed or pressured! This place makes you feel like family and I respect and value that! Thank you so much Kelvin and Christina for being great people
I bought my 2014 Kia Soul from Kamoore in June of 2017. What a great salesman and gentleman! Love this car more than any I have owned in my 80 years on this planet.
My recent trip to Performance Kia in Everett was to get the oil changed and it was done quickly and the car washed and vacuumed! Very great people there!
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