Our recent purchase of a pre-owned vehicle at Volvo Cars Tucson was completely stress-free and a very positive experience. Jacob Ray could not have been more professional. His approach was friendly, courteous and respectful. We were very impressed with him and the dealership.
My repair contact, max, was one of the most helpful i have experienced in the service—customer interface. My car (2007 FIT) certainly didn’t look great nor were the functioning systems healthy. Two experiences here in Green Vally I have felt were a rip off. Yet, based on my request to “check tires and equipment” set me up to expect a quick review and a go head to go north.
I was amazed in my acceptance to the diagnosis an repair needs of the Fit. I had dealt with you folks before and was very confident I would get an honest assessment and very high quality service job. Max identified 13 significant service needs. The bootom line was costly for a retiree but I never hesitated or worried about road problems. I took off to flag and the next day to Gallup moving like my porch-like fit.
You have combined all the elements of a great company- honesty, speed and a fair price.
Volvo has since repurchased the 2007 Honda CR-V from us at the full price we paid. Nice to see a dealer do the right thing. Thank you.
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