Bruce Blake without a doubt is the best and most honest, straight forward car dealer that we have ever met. There is no beating around the bush with Bruce. He is as honest as the day is long, and has always been there for my partner and I. We have known Bruce for years, and feel like he is a good friend. Bruce makes people feel special, and that's what living is all about. He is not just looking for a quick car deal to make that commission for himself. He truly wants to help the customer find the best deal for their money, not to mention the most comfortable car for the buyer. Bruce will not attempt to talk you into something else, which I truly find appealing for a car dealer. Most of the other dealers that I have dealt with act like the buyer is stupid, and try to get over on them to get more money. Not Bruce... I have referred people to Bruce, and have never heard one bad comment from any of them, in reference to his professionalism and honesty. This is who Bruce is as a person, not just a car dealer! We just love Bruce, and pray that he sticks around awhile so we can keep purchasing Honda's from him. Aloha, Sally and Kahau
Everyone we dealt with at Martin Honda during our Honda CR-V purchase was focused on making us as comfortable as possible to make the right decision for our family and on removing any car-buying stress. They were very flexible, accommodating and attentive to my husband's mobility issues. Also, the online quote process was easy and their follow-up was excellent with the quote and appointment scheduling. Friends and family have recommended this dealership to us and we can definitely see why! Thanks!!
Just just bought me a Honda Civic type-R online. James, one of the sales managers was straight forward. Gene picked me up at the bus station. The whole transaction took only about an hour. Great price, great service, fastest car transaction ever. Highly recommend.
We landed at Martin Honda due to unexpected car trouble on 95-South during our trek from South Jersey to Alexandria, VA. Fortunately, Kyle's assistance with getting my car repaired and safe to drive again made a bad situation much easier to swallow. He was professional, courteous, and made every effort to keep me in loop on the status of the repair. He even went above and beyond in helping to work with my insurance company regarding coverage and faster timelines. The cherry on top was his willingness to help provide complimentary transportation once I was able to get back to the Newark area, saving myself and my mom a lot of travel and headache. If it weren't for Kyle's exceptional customer service and knowledge, this unexpected situation could have been much, much worse. Can't thank them enough!
Martin Honda's service department is both professional and courteous. They have been servicing my vehicles ever since my family and I moved to DE in 2013. I am particularly fond of John Bosch. He is a friendly, knowledgeable, and an informative service specialist. Excellent service! Thanks!
Ed McDowell is the best car salesman I have ever encountered. Professional, patient, accommodating, courteous, knowledgeable and most important to me RESPECTFUL and PLEASANT. I don???t think there are enough adjectives to describe the experience he provided for me. I am a very happy customer thanks to Mr. McDowell. Thank you. Jerri Tanner
We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
I bought a used DTS last Thursday during a snowstorm. Scott Bernard went beyond the call of duty to show me the car and complete the deal. He cleared the snow, washed the car and presented it to me for inspection in the clean well lighted garage while the weather outside roared. Scott is knowledgeable and customer centered. He delivered on his word during our transaction and delivery of the car. David Stanton completed the paperwork efficiently, respectful of my time. Thank you. Lewis Maurer
Luke & David we soo helpful. They were never pushy and did not waste time trying to sell us on something we did not want. I received an email quote from David, we went to test drive the car and within a short time, we had a new Kia Sedona!! Such a great experience!
I had an amazing and easy time shopping for a new car with this company. The customer service was exceptional, Makayla Becker was so sweet and provided me with all of the information I needed. She also was able to answer every question I had for her and provided amazing suggestions! I would Recommend anyone to go to this dealership and speak to Makayla. She made my experience than I've had at any other car dealership. 10/10!
by Caroline, 3rd time Kia owner from Lansdale, Pennsylvania
December 18, 2017
Mckayla, was a pleasure to deal with. She was knowledgeable, friendly, efficient, and I would recommend her to anyone wishing to buy a car. Her follow up after the sale was efficient and considerate.
Mclayla is an asset to her company.
Shopped between 3 different Kia dealerships and Kia of West chester was the fastest to respond and made everything really easy and fast. Didnt have to wait a whole day inside to do the paperwork. Made a friend out of my salesman, Russ
I have always experienced outstanding service by Denis and his service team. He has always been polite, courteous and efficient. This is my third Sorento from this dealership and I don't plan to go anywhere else for my servicing or my next vehicle.
by Dawn & Daniel Evans from West Chester, Pennsylvania
December 19, 2017
I had totalled my 2017 Kia Forte on December 1st and went to Kia of Coatesville shopping for a new one. I am so happy that my husband and I choose this dealership! They are the BEST hands down! From the moment we met Malcolm Robinson, he was nothing but friendly and exceptional at his job. The whole team at Kia of Coatesville runs so smooth and efficiently at working to get you in and out as soon as possible. I will NEVER shop any where else for another car when the time comes again. Kia of Coatesville absolutely ROCKS!
This happened to be my first visit to Kia of Coatesville. Everyone at this dealership was a pleasure to deal with. The shop area was bright, clean, and well organized. They treated me as if I had purchased my car from them. To my surprise, they even checked the service history of my vehicle and performed another warranty repair that it needed!
I can't say enough good things about Kia of Coatesville. I am looking forward to taking my car back there whenever it needs service.
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