Professional and courteous. Despite a problem that was well beyond their control, they not only came through with what i needed, but went beyond and compensated me for a problem that was not their fault. As a disabled American, that goes a long way and says a lot. If you go to these guys, you will not be disappointed.
Excellent customer service at Wagner KIA. This is my 3rd KIA vehicle. Love my new Sportage! My sales person was Brian Sullivan. He was very helpful and took the time to explain everything. Felt very comfortable with my purchase.
I shopped around before going to Kia. I found Brian B to be very customer service oriented. He truly listened to what I was looking for in a new car (the vehicle and the cost). He knew all the cars on the lot, and was able to quickly match what I wanted with a great car and price. I am happy with my purchase and would return again.
Just got my fourth Kia from Lev Kia and it was another fantastic experience. Our sales rep, Ken Russian, is not only one of the most knowledgeable and hard-working guys there, but he is also one of the least pushy and nicest salesman I have met. In addition, the managers, finance guys, and especially the service department are all top notch and great people to work with. No doubt that I will be headed back there again when it's time to look for a new car, and I highly recommend them to anyone looking for a high quality vehicle at a great price! Lev Kia is the best!
Purchasing a new car was very simple and straightforward. Ken was friendly and welcoming. He listened to what I was looking for and did not try to upsell. The offer on my trade-in was within the range from the rating sites that I had searched. The offer was explained to me in detail. When I wanted a different color in the model and trim level, they were able to get one for me. Peter took care of the financing and paperwork. He was thorough and explained everything. Picking up the car was simple. Highly recommend Lev Kia.
I needed a replacement vehicle and my credit was recovering from the Recession,Ken Russian got me an excellent rate on a loan, which made it possible for me to buy a used car (with only 100 miles on it) right off the showroom floor. I had my hyperactive son with me and they did not give me any looks when he jumped all over the showroom (I did warn him to stay away from the cars!). This dealership's professionalism is unparalleled. When I brought the car in for service, everyone was completely professional and again, understanding of the child situation. Everything was explained and all questions answered. I gladly drive from Worcester to Framingham for service because I know I'm getting the best.
Bill Devine, as always, greeted me as I entered and got my car ready for service. He provided excellent information. In addition, the communication is top notch as is the quality fo work. My car was ready exactly when he said it would be.
Great service and an honest assessment that my Soul???s brakes were fine and did not need replacing yet. I know plenty of dealers where service will push customers to do replacements ahead of when they???re needed.
Arrived and service person explained what was needed and that due to age of suv bolts may break if badly rusted so may not be able to fix. Told me they would see if ok or not and let me know. Came out and advised bolts could be removed with out breaking and fix was in process.? Very pleased with level of detailed expectations and work done.
Gary in service was great. Very professional & sociable. He was so informative. He explained everything I needed . He also made me aware of what I might need in the future so that it will come as no surprise to me.
Gary was amazing in taking care of my car service needs and providing the best service option cost wise in a timely manner. Not to mention he had offered to have my vehicle washed as well.
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