Other than it being busy overall it was good just took some time. Good customer customerservice. Clean friendly nice waiting area
Soul ! with Premium Package
by John from Florida
January 9, 2019
Excellent commuter car for the urban/city dweller, lots of storage inside, tons of cup holders and places to store bottles. Large center console, storage for sunglasses. Leather interior and lots of soft surfaces with all LED lights inside make for a more upscale feel. Enough seating for 4 average sized adults. Small SUV type storage via the rear hatch with the back seats folded down. Heated and Cooled Seats are worth every single penny more so in the brutal Florida summers. I've really enjoyed the large panoramic sunroof, all the tech, Android Auto/Car Play Support, lane departure and collision warning. Factory Navigation is excellent, screen is very responsive Android Auto & Car Play take it to the next level. Infinity Sound System is amazing as are the lighted speakers up front. There's enough hamsters (164 of them) under the hood for urban driving and getting onto the interstate/toll roads at speed with relative ease.
If asked if I'd buy this car again I'd do it hands down. I almost bought a 19 model. I've taken it on the road for hours on end, to the beach, into the city out into the country. It's never hesitated nor provided any issues in the almost 3 years I've owned it. It's a quality vehicle on par with the best of them.
NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.
SECOND KIA I OWN
by TEDWESS from LADYSMITH, VA
December 21, 2018
JUST AS RELIABLE AS MY 2007 KIA SPECTRA SX. GOOD MILEAGE PER GALLON, PLENTY OF POWER. LOTS OF LEG ROOM BOTH FRONT AND BACK. CONVENIENT TOOL TRAY IN THE BACK
by Bob Y and 11month old son Bruce from Rockville MD
November 11, 2018
I never bought a used car before for fear
of getting a lemon! I have no idea if the
previous owner did oil changes on time
and other routune maintenance....so i was always afraid of getting burned.
Fast Lane has a warranty program that simply works,in my case i bought a 2017
Dodge Caravan with 48,000 on it......they
did me a great deal on it but what i left
feeling was the same kinda peace of mind
you have in a new car knowing all is covered for 3 years 36k miles.....they custom priced me a warranty for the next
25k miles i drive....in my case about 3 years worth......it covers all major functions but not wear items like brakes
and hoses etc.....i never buy warranties
In anything,but this made too much sense to me! It is a Dodge dealer recognized warranty,ok i paid 1300 bucks
for it but they wrapped it into my loan for
about 9 dollars a month.....if engine or transmission goes its covered,if i breakdown they tow me,pay car rental,
brung gas etc......i came all the way from Rockville......and my Grand Caravan SXT
2017 is selling here for 19k and higher......
new they are about 29k.......Melanie was
able to get my price down to 15,100 !!!!!!
I had the room to buy warranty and peace
of mind.....i love their honest approach....
The best thing i can say for them is I would buy from them again with no hesitation! Thanks Melanie,and Tom,and Tim for explaining the warranty!
This car is surprisingly roomy and comfortable.
by JeremyInbarefootbay from Micro, FL
November 8, 2018
The Soul will shock you. It has a ton of space. It also does well on gas. If you drive well enough you can get close to 27 mpg.
One of the few places I visit where I wasn't being hounded about buying new. He was very helpful, patient and courteous. The next time I have to get a car I'm going there again
Perfect small family car
by Hannah.beth from Largo, fl
January 7, 2019
Car is amazing. I'm a single woman. I went from a Subaru forrester to a Kia soul. Great gas mileage, great handling in all weather (haven't tried snow) I feel safe in it. ONLY 1 DRAWBACK- the storage space in the back, the trunk, is very small compaired to what I'm used to, but it is only a small drawback. The comfort makes up for it.
Dealing with Apple Valley Hyundai and my great salesman Steven Trevor was one of the easiest and enjoyable experiences that I have ever had in purchasing a new vehicle. He was very professional and curtious and caring. Not pushy or being in a hurry for me to purchase my new vehicle.
Most reliable car I've owned
by Princess Obong from Atlanta, Ga
January 12, 2019
I went from a 2014 Chrysler 300 to this car and I can say it is way better and more reliable. More gas efficient and faster! People think it is small inside until I let them get in and the say "Wow". I love my Kia Soul!
Our salesman, Micah Youngbar, once again gave us impressive and responsive customer service. (We are repeat customers). He came in twice on his days off to make sure that we were happy and taken care of. I have yet to visit a friendlier and more responsive dealership than Hagerstown Honda and I visited or contacted four area Honda dealers before purchasing our new 2018 Honda CRV LX. Ian Smith was also responsive with all of my internet inquiries before my on-site visit to the dealership.
Love this car!!
by L Peach from Round Rock, TX
December 27, 2018
I thought I didn't want a square looking car until I drove it. So much head room and room between driver and passenger. Car is very reliable - have had no problems. The cargo space is large enough for weekly grocery shopping and the shelves under the cargo space is great for the recycle bags.
Stacy Crabtree was a tremendous help in guiding me through the process of purchasing my first vehicle. My husband has always handled this process, but with his passing I was dreading doing this on my own. My son was a great support, but Stacy was very kind, patient and understanding through the entire process. He never pushed me or pressured me, but answered every question and eased my uncertainty. Each person I spoke to was very kind and helpful. I think the other gentleman I talked with was Rick but I'm not sure, I'm bad with remembering names. I have already recommended Stacy to a friend of mine needing a new SUV. Thank you Kia for your help in this difficult task for me!
by Kia4Soul from Griffith
January 10, 2019
This Kia Soul is a breeze to drive, comfortable and agile, storage space is excellent, gas efficient, easy to maintain, change lights, modify, have fun
We had very good service for our Honda Accord last Friday ! Harold took very good care of my car. We are glad we drive this 10 year old car and enjoy all our journeys. Whenever we have a problem we get good service from Miller Honda. Time to get on the road! Thank you Miller Honda!
Happy Journeys to you, Murray & Gail Labman
Very stylish hip car!
by Blakeley Walker from Indianapolis, In
January 10, 2019
I thoroughly enjoyed my experience with my potential buying possibilities with your dealership. I would highly recommend this dealer to both my friends and family.
Could not be happier. Randy was friendly and knowledgeable and great to deal with. This is my 4th Accord and the 3rd from Hagerstown Honda. I got what I was looking for and then some. Thanks to Randy and Ian.
by MarkG from St Petersburg, FL
December 20, 2018
Not the fanciest car you will ever own, but nobody buys a Soul for Fancy. I've got a peppy 2.0L engine that has good power and even better gas mileage. Reliability is great, and safety rating are always high. Rear seats fold down giving you plenty of extra cargo room. You can easily add a roof rack or even a trailer hitch to move bicycles/light trailer.
Ian was great to work. Answered all my online questions. Had the car ready for me at the door. Erik was wonderful, fully explained everything.
Great car with one MAJOR issue
by Buzzsawjones from Deltona, Fl
January 3, 2019
I love my Soul, had it for almost a year. However I will never consider another Soul unless Kia fixes this issue. The issue: it doesn't support Google. The assistant button on the stereo only recognises Siri and ignores the other Major Assistant. But the Kia Optima works with both. It's quite annoying and almost turns me off the KIA experience... Almost makes me want to look at another brand once my lease is up.
I came in looking for a Volkswagen Jetta and when I showed up they were waiting for me, offered us refreshments while we were taking care of everything and helped to reach the payments I was hoping to have.
I love my soul!
by Ashlyn paris from Myrtle Beach SC
October 20, 2018
This car is awesome! Even though it looks tiny on the outside, it’s very spacious inside! It’s eco friendly with great gas mileage. It’s actually fun to drive! Love my Kia Soul!
The Soul Really surprised me the with how much room it had. I am 6'5" tall and I did not feel cramped. It is a real joy to drive. It is even comfortable for me on a long trips despite the short wheel base. I wish the gas mileage was better. I average about 27mpg for all around driving and 30 on the highway. I have the Soul ! which has the 18" wheels and the premium sound system and sun roof. Nice little big car!!!!
I absolutely love Kia of Winchester, The staff are always super nice and helping no matter the reason you go in. I bought a new car last week and let me tell you Susan is the best she helped work with me, she took time out of her schedule for about a week just to help me pick the car i wanted. And then there was Brad who also helped me, he was very patient with going over the owners manual and the details of the car. Keep in mind it was cold out (it was mid February) and rainy I had Susan outside with no coat helping me pick out a car, and then Brad outside showing me the bells and whistles that came with it and even connected my phone to the car for me. Overall i will say I LOVE THE SERVICE. And would recommend them to everyone.
Exactly what I was looking for.
by The Celtic Dwarf from Brooklet, Georgia
November 30, 2018
This car met my needs and a most of my wants. It’s comfortable to drive, easy to get into and out of (this can be an issue for us older folks), has good fuel economy, and the controls on the steering wheel for the radio, phone, cruise control and trip meters make me feel so safer than reaching for those things.
Scheduling and service was performed promptly. Harold Schneider was excellent in advising about future work needed and best timing to perform it. I'm always pleased with service for my CRV at Miller Honda.
I love my Soul!
by mwalkerg from Washington, DC
October 3, 2018
This is a fantastic vehicle. You get a lot for the price and it is just cute as heck! My only complaint would be that it gets terrible gas mileage in the city and sometimes has difficulty going from nearly stopped to highway speeds quickly (when you need to merge into traffic). But I just truly love this car!
Great personalities throughout the dealership :-) I always shop here and I do trade in vehicles a lot ( because I drive a lot) Susan Hobbs is an amazing person along with her sales teams...The parts and service departments also need to be recognized for their outstanding service too :-)
Love My Soul
by Lauren B from Cartersville, GA
September 11, 2018
Shopping for a car is a big decision, I test drove at least 6 cars before making a choice. But ultimately, I went with a 2017 Kia Soul and I love it! It's so spacious for a car that looks so small, and its got tons of bells and whistles (such as back up camera, touch screen stereo, touch dialing for easy access of phone calls, and 3 different driving modes.)
Cesar was great to work with, we went in looking for him this time since we had such a good experience with him when we bought our used Sportage in 2016. He listened to what we wanted and brought us a few options to test drive, we didn't feel like the pressure was on, he let us talk it out. He helped us with the whole process and any questions we had. There was a nice variety to look at. We had the service on the Sportage done there while we owned it and we were always satisfied.
Best cae EVER
by Best Customer EVER from West Srneca NY
December 11, 2018
Amazing driving car I am home care nurse so the easiness of the drive on this car makes my day so much easier Kia Soul Forever It’s my 2nd one and this one is better than my first
We have purchased 1 new and 2 used used cars from Parsons Kia and they have been SO good to us. They are not high pressure sales (which I know EVERYONE appreciates) and they truly want the best for their customers. We will definitely be back!!
Fast and Accurate Service
by Donald - Palm Bay from Palm Bay, FL
December 6, 2018
Comfortable on the open road. Has a wider stance than most small cars and is easy to get in and out. Has the best turning radius for a u-turn than any car I have owned. Plan to buy another one soon.
This is our third KIA product and actually all from the same dealership. I am very comfortable with the dealership and am extremely comfortable in the product. I follow the recommended maintenance and all vehicles are still going even with very high miles now and no major repairs.
You can find anything you are looking for from the base model for business use,
a budget vehicle that is both quality and affordable
to extremely comfortable with all the bells and whistles.
Great extras without the great prices
by Randy from Elyria
November 26, 2018
Kia is packed with tech and a very reliable car choice. Third Soul that I've owned with more to follow. Trim levels are awesome and sharp
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