by Happy first time Subaru owner from Salisbury NC
October 24, 2018
My salesman Keeley Murphy made every aspect of the car buying process a pleasure.
Everyone associated with the dealership made me feel that they were genuinely happy to help in anyway.
You can’t go wrong shopping for a car at Randy Marion Subaru.
Great car with one MAJOR issue
by Buzzsawjones from Deltona, Fl
January 3, 2019
I love my Soul, had it for almost a year. However I will never consider another Soul unless Kia fixes this issue. The issue: it doesn't support Google. The assistant button on the stereo only recognises Siri and ignores the other Major Assistant. But the Kia Optima works with both. It's quite annoying and almost turns me off the KIA experience... Almost makes me want to look at another brand once my lease is up.
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
by MarkG from St Petersburg, FL
December 20, 2018
Not the fanciest car you will ever own, but nobody buys a Soul for Fancy. I've got a peppy 2.0L engine that has good power and even better gas mileage. Reliability is great, and safety rating are always high. Rear seats fold down giving you plenty of extra cargo room. You can easily add a roof rack or even a trailer hitch to move bicycles/light trailer.
i was referred to this dealer by a patient who purchased an automobile of same make and model as I was looking for. I found several jeeps online and realized this dealer only sold vehicles in superb condition....meaning there wasn't a car on the lot that looked like it couldn't sell. I phoned them and got Stan Miller on the line. He got the Jeep I was looking for to be shipped over from another store location to save me the trip. We scheduled a time to see vehicle, and the rest is history. I had spent the previous month shopping around at car dealerships and quite frankly, it is my least favorite thing to do. These guys at Carolina Auto Direct are professional and efficient and I would recommend them for anyone seeking to buy a used car. If they don't have the car you want, they can find it for you. I also worked with Manager James Stems who was fantastic as well! Overall A+ experience.
Amazing car, that is fantastic to drive
by fburghokie from fredericksburg va
December 26, 2018
We love the conform and drivability of the car. Tight steering, and very comfortable seating and car ergo-metrics. Nice milage and just fun to drive. Much roomier than expected and nice pickup.
I would recommend folks take a look at this vehicle. Kia did an outstanding job
The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book. Carlos was the Middle Man, running between upper Mgmnt and Me. His delivery of the figures were also text book. Accepted payments with no money down, 72 months new 2018 Rav4 and New 2019 Corolla. Chris and Nate, the Upper Mgmnt that makes the calls and deals with the Banks were spot on. I'm going misspell this one, but (Christiana) in finance, lovely and very Professional young lady was text book and provided what was given to her through the chain and then the part of signing the Bible on 2 cars began. It was during the "Bible Stage" that something wasn't right. Somewhere between our deal at the desk with Carlos and the Finance Office, the terms on the RAV4 got bumped back from 72 months to 75 months, which totalled just under $1800.00 for the 3 months (ie..the down payment they wanted us to do). But in the end, all is good. Bought 5 cars from Toyota North Charlotte before these 2, and we will go back...
Too quick a decision...
by Isaac from Boynton Beach, Fl.
December 6, 2018
Bought it from WPB Schumacher. Bad customer svce. Alignment issues til now, 6 mos later. Problem in steering column which is repairable for like $260, but Delray Kia refuses to fix!! Excuse is that warranty ran out!!!! Shows you how much Kia stands behind their products. The problem is a back and forth clicking in the steering and apparently common, but Kia could not care less!!!!! They even, at first had the gaul to try to charge me a $65 diagnostic fee. Will never buy ANY Kia again. Problem is that now I am stuck with pymts for the next 5 yrs....
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
i love it
by ms. Canada from Richmond, Va
December 12, 2018
lots of space and good visibility and handles nicely in the weather..easy to operate controls, i like being higher than a car but not huge like a full size truck
First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
by Kia4Soul from Griffith
January 10, 2019
This Kia Soul is a breeze to drive, comfortable and agile, storage space is excellent, gas efficient, easy to maintain, change lights, modify, have fun
Bar-none, this was the best experience purchasing a vehicle. I didn't even have to enter the dealership! Found the exact car I wanted on-line, contacted the dealer, worked with James on a few phone calls and took possession of the car the next day, even brought the car to me and picked up my trade. Terrific customer service, I missed initialing one of the papers, and he brought it to me the next day at my office. This is my second car purchased @ Hendrick Kia, and this was an awesome experience. Thanks James!
Very Reliable car to drive
by Carole from Wichita Kansas
December 6, 2018
I love my Soul. It’s my second one. I would buy another one. Great car. I would recommend this car to anyone. Five star !
Car buying process made easier than thought possible here.
by ME213 from DealerRater.com
November 5, 2018
I detest the idea of having to go through the process of buying a car. However, Bob (Robert Sturgill) made my experience of car buying easier than thought possible. He is very personable, kind, attentive and kept the experience light and humorous. I appreciate that he took the time to really listened to my concerns and criteria about buying a car. He was diligent until I was satisfied with the ultimate result. Thank you, Bob!
Fast and Accurate Service
by Donald - Palm Bay from Palm Bay, FL
December 6, 2018
Comfortable on the open road. Has a wider stance than most small cars and is easy to get in and out. Has the best turning radius for a u-turn than any car I have owned. Plan to buy another one soon.
I traded my 2006 Nissan Altima in for a 2015 Kia optima. Thank you to the awesome people that helped me. I recommend Lindsey Kerley, Shane Watson and Sharlene Cacciatore for getting me into my dream car. Me and my man Alex loves it. I would definitely recommend you going to Kia of Concord and speaking with them to purchase your new car, Housel free stress-free was in an out!! Thank you Kia!!!
Looks Good Lots of Room.
by My Angel from INDIANAPOLIS,Indiana
December 25, 2018
Picks up goes feel like Im on a cloud.Really enjoy driving it.Gets warm fast.Love the inside looks really modern.All Leather.Easy to clean.Love the lights inside lots of lights.Lots of room in the back.
I personally have always found buying a car such a grueling task. James Lawrence has changed my experience and I will forever be a loyal customer.James made my busy schedule and the dreaded buying a car experience really easy. James is incredibly thorough, really listen to my budget needs and what I like and dislike about various vehicles Once we found my car , which I totally love (The Cadenza) and highly recommend). it was very quick to get finance,trade in and out the door in record timing. He is super friendly,honest and has won me over and I recommend if you are going to Kia, ask for James! Sorry Kia if James leaves I will follow him!
Soul ! with Premium Package
by John from Florida
January 9, 2019
Excellent commuter car for the urban/city dweller, lots of storage inside, tons of cup holders and places to store bottles. Large center console, storage for sunglasses. Leather interior and lots of soft surfaces with all LED lights inside make for a more upscale feel. Enough seating for 4 average sized adults. Small SUV type storage via the rear hatch with the back seats folded down. Heated and Cooled Seats are worth every single penny more so in the brutal Florida summers. I've really enjoyed the large panoramic sunroof, all the tech, Android Auto/Car Play Support, lane departure and collision warning. Factory Navigation is excellent, screen is very responsive Android Auto & Car Play take it to the next level. Infinity Sound System is amazing as are the lighted speakers up front. There's enough hamsters (164 of them) under the hood for urban driving and getting onto the interstate/toll roads at speed with relative ease.
If asked if I'd buy this car again I'd do it hands down. I almost bought a 19 model. I've taken it on the road for hours on end, to the beach, into the city out into the country. It's never hesitated nor provided any issues in the almost 3 years I've owned it. It's a quality vehicle on par with the best of them.
Shane took his time with me in purchasing a new vehicle. He was very compassionate and understanding with the details and our needs for a new vehicle. He was very personable from the beginning process & test driving to the completion in the purchase details. I couldn???t have asked for a better experience and treatment during my time with Shane and the Kia dealership. I am blessed and thankful for the personable staff that helped me make the decisions necessary for me and my family.
Most reliable vehicle I have owned
by KimDC from De Soto
October 30, 2018
Love this vehicle! Easy to get in and out of. Comfortable to drive. Has a lot of room inside. Has lots of features that really make it classy.
James Lawrence made my experience absolutely amazing. I couldn???t have asked for a better salesman. One of the Best experiences I have had buying a new car. I will definitely be recommending you guys! Thanks James! You rock!!😊
Great extras without the great prices
by Randy from Elyria
November 26, 2018
Kia is packed with tech and a very reliable car choice. Third Soul that I've owned with more to follow. Trim levels are awesome and sharp
I used both their local store and their website in searching for cars. I was very surprised that when i submitted a question late one night and was called within one hour. The Sales person was very knowledgeable about their stock.
I love my soul!
by Ashlyn paris from Myrtle Beach SC
October 20, 2018
This car is awesome! Even though it looks tiny on the outside, it’s very spacious inside! It’s eco friendly with great gas mileage. It’s actually fun to drive! Love my Kia Soul!
Micheal was so helpful. He worked very hard to get us the deal we needed. Michael went above and beyond to make sure each part of our experience was perfect. I highly recommend the Kia place and Michael Blackwood.
Most reliable car I've owned
by Princess Obong from Atlanta, Ga
January 12, 2019
I went from a 2014 Chrysler 300 to this car and I can say it is way better and more reliable. More gas efficient and faster! People think it is small inside until I let them get in and the say "Wow". I love my Kia Soul!
I was very satisfied I had a trade that I was still making payments on they were able to help me get into a new car. And trade in mine they answered all my questions I had regarding my trade. It was the best experience I had thanks
SECOND KIA I OWN
by TEDWESS from LADYSMITH, VA
December 21, 2018
JUST AS RELIABLE AS MY 2007 KIA SPECTRA SX. GOOD MILEAGE PER GALLON, PLENTY OF POWER. LOTS OF LEG ROOM BOTH FRONT AND BACK. CONVENIENT TOOL TRAY IN THE BACK
Super accommodating and understanding. Highly recommend!
by ashleyB222 from DealerRater.com
December 4, 2018
My experience was exceptional. I had been working with the Paramount in Asheville, NC and Justin was more than willing to get caught up on my experiences there and whatnot. The car I was interested in was cleaned and detailed before I arrived and I did not feel rushed at all through the test driving experience (something I often felt when test driving elsewhere.) I never once felt a sense of frustration from the team and they were able to walk me through the process, step by step. I would honestly recommend this dealership and felt that all the sales persons were communicative and kind. Thanks so much for helping me!
This car is surprisingly roomy and comfortable.
by JeremyInbarefootbay from Micro, FL
November 8, 2018
The Soul will shock you. It has a ton of space. It also does well on gas. If you drive well enough you can get close to 27 mpg.
Chris did an amazing job! Very knowledgeable, friendly, made it a great experience. He understand my time contsraints and worked very diligently to make everything happen.
I test drove e a Kia soul car
by Samantha from Danville
December 21, 2018
Just loved the Kia soul cars never had one but I always wanted on used Kia soul I would love to win one hope to some day
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