Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Service always great. Buying new 2017 Optima was a good experience.
Sales, Jay, was very easy to deal with and explained all options of buying very well. John, in finance, completed all Paperwork in professional and non stressful way. Everything done very satisfactory. So far any followup questions have been handled very well. Would recommend the Pueblo KIA team to all.
I recently purchased a vehicle through Dave Solon Nissan and had a great easy process even though a majority of it was through the phone and over the Internet, the guys at Dave Solon Nissan (Jay and Zach especially) did everything they could and got the job done and I got a new Jeep, very happy with them!!
Jerry Cordova by far out of any salesmen I have every worked with had every question answered with definition and explanation.
Did not pressure me one time and got me from the truck I wanted to the actual truck I needed and wanted. I recommend to go to south west motors and see Jerry Cordova for your next vehicle. Very thankful Jerry.
Mike Peterson was our salesman. He approached us promptly & was helpful in determining exactly what kind of vehicle we were looking for. It took a little time, but we are happy with the Toyota Camry he found for us. Also, your entire staff was friendly, courteous & personable. The whole overall experience is one that you should take great pride in. We felt comfortable & not pushed or rushed. That's important to us. Keep up the good work. When we are ready for another vehicle we will be back!
Me and my family had excellent experience at Southwest Motors a man name Ken Sisneros did a excellent job of helping me look for a new car. he didn’t make me feel rushed and he helped me look for a car that was in my price range. In my opinion he’s pry one of the best Salesman’s that southwest motors has.
We bought a truck. Payments were higher than we wanted but need this size of truck. We do like it and sure it will fit our needs. The salesman is very helpful. But this is not the first time we bought a vehicle from you. We would recommend this dealership to others. We have several family members that have bought vehicles here. Thank you allan and margaret haines
I had an excellent experience at Southwest motors, because of a man named Ken Sisnorse. He did an amazing job he didn’t make me feel rushed at all. And he help me Look for a car that was in my price range. I’m my opinion he’s probably one of the best salesman’s that works at Southwest Motors.
I had a FANTASTIC experience at Spradley's. Luke Romine had all the time in the world for me. He answered all my questions. Took the car for a test drive. Larry Mondragon, sales Manager, was very professional. John B. Secora ll was fantastic, found the best loan for me--saved me a lot of money. They gave me a tour of the parts department & the service area that was very clean. I brag about Luke, Larry & John to all my family & friends.. I am very happy with the staff & I LOVE MY CAR !!!!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.