One of the nicest dealership in and around Georgia Area
by Carfanatic from DealerRater.com
December 5, 2018
The salesperson Ryan was really awesome person. He stood on his words and delivered what he committed. It's really rare to find such a nice sales person. When I my phone drained out of charge. He offered a brand new charger and help in fixing that in new car and made sure that it's working. I have visited more than 10 dealers in and around Atlanta area. But I haven't seen such a nicest sales person in Georgia who is willing to help to customer beyond the car sales. Thanks Ryan !
I was in the market to replace my car and as a family we had purchased 3 vehicles with Darryl Elder. He has made the process very easy and with no pressure each time so we like to work with him. This time Darryl was on vacation and I dealt with one of his coworkers Tim M. Tim was very knowledgeable and patient trying to get me the best deal possible. At the time we could not close the deal as the numbers were not favorable. When Darryl came back from vacation Tim mentioned our efforts and Darryl reached out to me to see what we could do. I was happy to hear we could come to an agreement and I sincerley thank both Tim and Darryl for being processional in the process and working together to get me in the car I wanted! Because of the two of them my family and I will continue to buy our future vehicles there knowing we will be treated fairly. Please take the time to recognize their contributions to your organization as it will always come down to the customer interaction in the end for repeat business and customer loyalty!
Bought one car from them went back within a month and got another family member a car. Our salesman Don was awesome no pressure at all to buy a certain car and he was able to get us in both cars we wanted:) Jody was awesome in getting the payments at a price we were comfortable with and was great to deal with. We will be back in the future for sure!!!
I had to leave a review after the great experience I had at Matthews KIA. I am new to the area and was looking to trade in my car for a new Sorento. I saw an ad online and decided to give them a shot and I am happy I did. My experience from the internet department all the way to finance was great. The whole staff answered all my questions and I felt that they had my best intentions at heart. If you are looking for a vehicle trust me when I say giving Matthews KIA a shot will be worth it. Thanks again for helping me with my new vehicle!!!!
I just purchased a new Kia Soul from Mathews Kia of Cartersville Georgia and I live in Tennessee. Yes, the drive was well worth it, and I passed many Kia Dealerships on the way as well. The GM, Darren Matthews was THE reason I drove over 2 hours. When I spoke to Darren Matthews prior to purchasing a new Kia Soul, his promise of exemplary customer service held true. So if you are looking for a Dealership who remembers that the Customer is the reason they have a job and should be treated with care, then look no further than Darren Matthews! Dont just take my word for it, go to Mathews Kia of Cartersville Georgia and ask for Darren Matthews and experience their Customer Service first hand.
It was a really nice envirement to be in everyone was so helpful and nice. The guy that helped the most told me everything i needed to know what was going on with my car and what it would cost me so i could be prepared for the next arrival.
My experience with Kia was pleasant. I walk in nervous and stressed. Having no idea about buying a car or how much of a down payment I needed, John was there to assist and made my experience an ease! I
Thank you Robert Loehr and Tim White for the best experience and delivery of my New 18 Sahara to Arkansas! These last 2 vehicles I have bought out of at least 60 has been the best so far. Thank u both !
Repeat customer. The salesmen are fantastic and the service department is outstanding. Between Marty (sales) and Josh (service) I wouldn't go anywhere else. Highly recommended whether you're looking to buy or just need an oil change.
Robby Hubson (our salesman) was extremely helpful in assisting us with our new purchase. Very friendly and willing to answer all 101 questions we can. If your shopping for a new or used car I would highly recommend this dealership.
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