Service has consistently been fast, efficient, professional and courteous. I will continue to bring my Honda Pilot to Round Rock Honda for all types of servicing.
Most reliable car I've owned
by Princess Obong from Atlanta, Ga
January 12, 2019
I went from a 2014 Chrysler 300 to this car and I can say it is way better and more reliable. More gas efficient and faster! People think it is small inside until I let them get in and the say "Wow". I love my Kia Soul!
Mario is always very helpful, friendly and attentive. Unlike practices at other dealers he never tries to sell services my truck does not need. One of the best in the service industry.
Soul ! with Premium Package
by John from Florida
January 9, 2019
Excellent commuter car for the urban/city dweller, lots of storage inside, tons of cup holders and places to store bottles. Large center console, storage for sunglasses. Leather interior and lots of soft surfaces with all LED lights inside make for a more upscale feel. Enough seating for 4 average sized adults. Small SUV type storage via the rear hatch with the back seats folded down. Heated and Cooled Seats are worth every single penny more so in the brutal Florida summers. I've really enjoyed the large panoramic sunroof, all the tech, Android Auto/Car Play Support, lane departure and collision warning. Factory Navigation is excellent, screen is very responsive Android Auto & Car Play take it to the next level. Infinity Sound System is amazing as are the lighted speakers up front. There's enough hamsters (164 of them) under the hood for urban driving and getting onto the interstate/toll roads at speed with relative ease.
If asked if I'd buy this car again I'd do it hands down. I almost bought a 19 model. I've taken it on the road for hours on end, to the beach, into the city out into the country. It's never hesitated nor provided any issues in the almost 3 years I've owned it. It's a quality vehicle on par with the best of them.
I was extremely satisfied with my experience for the regular maintenance i had performed on my Optima. Shaun was completely on target and was fantastic at communicating. The only thing that would have made it 100% would have been a more timely shuttle. I do realize that one person could be only in one place at a time but, more than one person could be picking up and dropping off customers. Other than that, 100%.
SECOND KIA I OWN
by TEDWESS from LADYSMITH, VA
December 21, 2018
JUST AS RELIABLE AS MY 2007 KIA SPECTRA SX. GOOD MILEAGE PER GALLON, PLENTY OF POWER. LOTS OF LEG ROOM BOTH FRONT AND BACK. CONVENIENT TOOL TRAY IN THE BACK
Had my first visit to Southwest Kia, such nice friendly people work there. I left feeling totally confident that my car is going to be taken care of in my new home state of Texas. Even the parts and service director John Scurlock took time out to visit and welcome me.
Amazing car, that is fantastic to drive
by fburghokie from fredericksburg va
December 26, 2018
We love the conform and drivability of the car. Tight steering, and very comfortable seating and car ergo-metrics. Nice milage and just fun to drive. Much roomier than expected and nice pickup.
I would recommend folks take a look at this vehicle. Kia did an outstanding job
As most people do, I did not go in intending on buying a vehicle...just look! But they help me look at my different options, and was very patient with my wife and I. I'm not one who gets into a hurry when making any kind of purchase...especially a car. Joe Perez and the Kia team were very good at working to try to win our business. They were not pushy as some salesman are and once we made our decision to buy, it was probably within an hour of us signing the paperwork and were heading home. Thanks again to the Southwest Kia team, you have earned my business. -Steve-
This car is surprisingly roomy and comfortable.
by JeremyInbarefootbay from Micro, FL
November 8, 2018
The Soul will shock you. It has a ton of space. It also does well on gas. If you drive well enough you can get close to 27 mpg.
Brent Graham was an awesome salesman that gave me an honest upfront opinion of one of the greatest cars out there today! I love the KIA Soul thus far and it so happened he himself owns one! I may need to buy another! Chase came out to help with any questions I had and I found him to be an outstanding young man! Aron did a great job with one tough customer, guiding me through the options available! In a very short time they had me on the road to happiness! Thanks guys, and have a great holiday season!
Most reliable vehicle I have owned
by KimDC from De Soto
October 30, 2018
Love this vehicle! Easy to get in and out of. Comfortable to drive. Has a lot of room inside. Has lots of features that really make it classy.
I had been looking for a Honda CRV with low miles on Carfax and found a 2015 model at a very good price advertised at Southwest Kia Round Rock.. From my initial phone call to inquire about the car to my final signing, the purchase process was the best I've ever experienced. Steve Wheeler, the salaried sales associate, who took care of me was extremely helpful and I was not subjected to any aggressive sales tactics when it came to reviewing warranty options which can be stressful at most dealers. When I picked up the car the following day, it had a full tank of gas and had been beautifully detailed. I would recommend this dealership to anyone looking for a new or used vehicle.
Very stylish hip car!
by Blakeley Walker from Indianapolis, In
January 10, 2019
I thoroughly enjoyed my experience with my potential buying possibilities with your dealership. I would highly recommend this dealer to both my friends and family.
These guys are awesome! I was a tired cranky mom w/ an overactive 2yr old. My salesman got him some snacks and took him to the playroom and helped me keep my sanity through the deal. 4 hours in and out! No sales pressure. He listened to what my family???s needs were and offered some suggestions and let me go from there answering all my questions as they came up. Finance manager was very polite and patient, especially with my son and his play-doh! Overall great experience, I???d definitely recommend this dealership. I drove 7 hours to get a great deal and they didn???t disappoint!
by MarkG from St Petersburg, FL
December 20, 2018
Not the fanciest car you will ever own, but nobody buys a Soul for Fancy. I've got a peppy 2.0L engine that has good power and even better gas mileage. Reliability is great, and safety rating are always high. Rear seats fold down giving you plenty of extra cargo room. You can easily add a roof rack or even a trailer hitch to move bicycles/light trailer.
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
Too quick a decision...
by Isaac from Boynton Beach, Fl.
December 6, 2018
Bought it from WPB Schumacher. Bad customer svce. Alignment issues til now, 6 mos later. Problem in steering column which is repairable for like $260, but Delray Kia refuses to fix!! Excuse is that warranty ran out!!!! Shows you how much Kia stands behind their products. The problem is a back and forth clicking in the steering and apparently common, but Kia could not care less!!!!! They even, at first had the gaul to try to charge me a $65 diagnostic fee. Will never buy ANY Kia again. Problem is that now I am stuck with pymts for the next 5 yrs....
I went in to find a used car that I saw online. Marc was very helpful and didn't use any pressure sale tactics. He was quick to respond to my initial inquiry and follow up afterward. I haven't purchased a car yet, but would definitely return here.
I love my soul!
by Ashlyn paris from Myrtle Beach SC
October 20, 2018
This car is awesome! Even though it looks tiny on the outside, it’s very spacious inside! It’s eco friendly with great gas mileage. It’s actually fun to drive! Love my Kia Soul!
Great service. I had an appointment for an oil change, tire rotation and a software flash updat recall. My appointment was at 0800 and I arrived at 0745. Left the dealership at 0930. Seemed a little long but no big deal, they also washed the outside of my truck!
Great car with one MAJOR issue
by Buzzsawjones from Deltona, Fl
January 3, 2019
I love my Soul, had it for almost a year. However I will never consider another Soul unless Kia fixes this issue. The issue: it doesn't support Google. The assistant button on the stereo only recognises Siri and ignores the other Major Assistant. But the Kia Optima works with both. It's quite annoying and almost turns me off the KIA experience... Almost makes me want to look at another brand once my lease is up.
Megan and Daniel took great care of us when we bought a new minivan. Megan answered all the questions we had and had a great sense of humor, making things a lot more enjoyable- I hate car shopping. Daniel got us through the financing quickly and painlessly. We walked out of there with a good price based on my research. Overall, a good experience.
My Favorite Car of All Times
by CFlynn from Scottsdale, Arizona
January 11, 2019
The Kia Soul is the best car I've ever had. It runs smoothly, handles well, gets decent gas mileage and is the most darling car of them all. I plan to get another when this one wears out.
Answer is, it depends. We got there at about 3:30pm and left maybe about 8pm. But we got a fair deal. We have tried to go to other dealers, and yeah they make fun of this on the radio but its true. Others dealer tried to sell us a vehicle and forcing us to put 3000 dollars as a down payment. Elder asked us how much we wanted to put down asked how much we could afford a month and they would work with what we had. Very friendly people, and my dad got his new car which is very happy about.
Check before you buy for recalls
by Upset from Palm harbor fl
December 27, 2018
I thought this car was great when I bought it in 2015 , used from dealer certified 2013 kia soul.
Then things started to break , airvent broke , switch on passenger side for window broke , paint is fading already and now the clunking sound and movement of the streering collum.
Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Subie just for this. Also, Susan, my "case worker," was especially terrific. Both friendly and professional and interested in my personal experience with the car and quality of service and operation.
Best cae EVER
by Best Customer EVER from West Srneca NY
December 11, 2018
Amazing driving car I am home care nurse so the easiness of the drive on this car makes my day so much easier Kia Soul Forever It’s my 2nd one and this one is better than my first
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I love my Soul!
by mwalkerg from Washington, DC
October 3, 2018
This is a fantastic vehicle. You get a lot for the price and it is just cute as heck! My only complaint would be that it gets terrible gas mileage in the city and sometimes has difficulty going from nearly stopped to highway speeds quickly (when you need to merge into traffic). But I just truly love this car!
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
Perfect small family car
by Hannah.beth from Largo, fl
January 7, 2019
Car is amazing. I'm a single woman. I went from a Subaru forrester to a Kia soul. Great gas mileage, great handling in all weather (haven't tried snow) I feel safe in it. ONLY 1 DRAWBACK- the storage space in the back, the trunk, is very small compaired to what I'm used to, but it is only a small drawback. The comfort makes up for it.
Bought two vehicles from these people they are awesome we refer everyone to them honest and straight forward makes buying process easy about to purchase 3rd vehicle
I test drove e a Kia soul car
by Samantha from Danville
December 21, 2018
Just loved the Kia soul cars never had one but I always wanted on used Kia soul I would love to win one hope to some day
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