Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
I came to Cavender Toyota to seek for a new Vehicle, the salesmen???s are great to work with and understand your needs. They take the time to deliver information and work with your personal finance preference. I would highly recommend this dealership to anyone who is interested in a seamless experience.
Even though we couldn't walk out with a vehicle at this time, customer service was great, and I loved that they are straightforward and fast on theirs service. We will definitely come back when we are ready and have already referred family.
Process and everything was really quick and friendly. Only problem I had was with the Vehicle coverage I didn’t know it was optional. Other than that I bought a 2016 Nissan Altima, runs great really low mileage also payments are under $250 a month.. I really recommend if you want a down low payment also awesome monthly rate ... Also David Drumm is awesome at what he do with his job also the kids!! Thinking about financing a second car for sure!!!
Garry Parmelee "paceman" took great care of us. I really liked that he wasn't salesmanny at all, I have an adversity to salespeople, I feel like I can't think cause they're trying to manipulate me into buying things I'm not sure I actually want. I told Garry the cars I was interested in, he gave me the keys and let me and my husband go and check them out without him hovering over us. On top of that I bought a color I ended up having last minute regrets about, I even drove the car home but I called him and begged him to let me come swap for the other color I was looking and and I can't even believe it but he let me. Haha, my poor husband and Garry having to deal with me, but hey I got what I wanted
New or used, I absolutely detest the process of buying a car. It has been my experience that the sales guy always has to "let me check with my manager and see if I can get you a better deal" and the fiance guy always tries to pressure you into purchasing high mark-up extras (extended warranty, paint sealant, window etching, etc.) even if you are paying cash. Not so at this Hertz sales location. I found myself in a very tight time-crunch to buy a "commuter car" for a new job that I would be starting shortly and I simply didn't have time for the usual car sales nonsense. Chris (sales) was great. He was very responsive to all of my questions and very knowledge about his inventory. And Nathan (finance) was also great. He completed the seemingly endless stream of paperwork in a very efficient manner and without any excessive pressure about add-ons. Although this was the first time that I have ever purchased a former rental car, I would do so again. At least I would if it was from this Hertz sales location and if it meant dealing with Chris and Nathan.
I'm writing this review for everyone to view and recognize the exceptional experience I had purchasing my second vehicle. I went from a BMW 3 series that was giving me constant issues to a 2015 Buick Encore. Dan Turk has been the most generous understanding salesmen, even with my trade in. He provided the best customer service a fearful car buying customer could come across in such a competative industry. There certainly need to be more salesmen like him and will care for you after you drive that large purchase off the lot. Thank you Dan, now a friend and forever a customer!
customer service is not good . left in the blank. no communication. 2 hrs for oil change. walked around and just looked around. a manager giving an interview and gave my wife and I a bad look cause our neace was playing. Guess that was a bad thing on us.
Jonathan, finance and the rest of the team there are amazing. They worked hard to me the car I wanted. I love it and am truly grateful to everyone involved. We will be buying our truck from there in a few months as well.
We had an amazing, positive experience yesterday shopping for a car for my son. Our sales man Kevin James was kind, helpful and funny. The entire staff was so friendly. They made it an awesome buying experience. Thank you!!
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