The team out at Napleton's Mid Rivers Kia has a winning combination with Darwin Cunningham and Ken Stark. This was my first experience with this dealership and even though it's quite of a drive from the local dealerships that are closer to home, it is WELL worth the drive. After arriving, I met with Ken Stark who I can't say enough about. There were no slick gimmicks, no pressure, no attempts at manipulative ploys. As cliche as it might sound, but we hit it off as if we were buddies for years. Again, he was easy to talk to, the other employees/salesman appeared as though they genuinely enjoyed working there, you could just feel that positive energy in the air. It made car buying fun again as it should be. Enter Darwin Cunningham. This guy gets it. It's those little things that go a long way. When delivered on EXACTLY what I wanted, he wrote "CONGRATS!!!" on the paper. It made it that much more fun on signing and being a part of this great experience. He too couldn't have been easier to talk to and was VERY transparent. Extremely friendly, kept me informed every step of the way and was fast at delivering what I wanted but took his time when or if I had any questions to ensure we were on the same page. The service I received at Napleton's Mid Rivers Kia is nothing short of extraordinary. To say that both the car buying experience and its salespeople have challenged my preconceptions about your typical car dealership and its antics is a gross understatement. They have truly changed my mind and those ideologies and I will be telling anyone and everyone that will listen about my experience and to give Napleton's Mid Rivers Kia a try before they give another dealership their business.
My wife and I went into the dealership to find out what my payment would be if we financed the remaining balance owed on two 2015 Kia Soul Base Model cars that the lease was up in May 2019. While I never got that information, Shannon made an offer to basically over pay us for our vehicles as the dealership was "low on pre-owned", to get us into brand new vehicles. So I looked around and was interested in the Niro. I liked the Niro FE due to the combined 50mpg and my wife liked her 2015 Soul so much she just wanted a brand new Kia Soul. We started the paperwork, My wife and I both went for test drives and after we got back he informed me that the FE trim of the Niro was not able to be leased. He said because of that error the manager will get me the next trim up, the LX for the same lease price offered on the FE. More paperwork was done and we closed the deal. Shannon. M was the reason I left with 2 brand new cars rather than my 3 almost 4 year old ones. The only thing that was not great was the fact that my wife and I were there almost 6 hours total. I don't know why it took that long but it did. My wife and I have had our new cars for a week and we both love them. Shannon. M definitely deserves a raise and a promotion with the skills he has. He was super professional and courteous. I hope that when my lease is up in 36 months, that I can work with him again.
Daughters car was totaled by hail and suddenly looking for a replacement. Stumbled onto hertz in stl and Tom. Great experience and price on used Ford Focus. Very accommodating as we were traveling 3 hours for purchase. Would recommend and will consider them for future purchases
The staff were a pleasure to work with in the purchase process. Greg would reply to my questions online in a timely manner and when we arrived at the sales office he was there to greet us and show us the vehicle. Jeremy made the process very easy and answered all our questions. We were especially grateful for the Military discount Hertz offers.
We will suggest Hertz Car Sales to our friends and family.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
This is William Great place to purchase a new or use vehicle, truck or car I bought very nice use FordF150 great truck very pleased when you go to get your truck or car ask for Mr. Larry Freeman you’ll be happy
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