Thank you Kuni BMW for a wonderful car buying experience. I purchased a beautiful new BMW X5 yesterday and found the staff to be professional and informative. My appointment began at 1pm and I was driving home in my new car by 4pm.
My experience at Ron Tonkin was excellent. It was my first time buying a new car and Roy Ramirez made it very easy and low pressure. He knew I wanted to stay loyal to Ron Tonkin since their service department has been so good to me over the years. He didn't originally have the car that I wanted but he found it and he gave me a great price. He was respectful and patient and it was a pleasure buying from him.
Travis at Seaport was great to work with! I came in, told him my situation and what we were wanting in a vehicle, and he was able to get me in a new vehicle for way less money than I had been planning! I will definitely be a returning customer.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
I had a great experience with Steve S. and McMinnville Honda. They delivered exactly as advertised with no hidden expenses or fees. They didn't have the exact color and trim I wanted, but located it quickly for me and got it in in less than a week.
Doug, Breez, and Allan were all phenomenal people to work with! They were genuine, professional and care for their customers. They’re not there to just sell you a car. They will go above and beyond to get you what you need.
I couldn’t have asked for anyone else to work with. Thank you guys so much! I appreciate everyone at Ron Tonkin of Kia in Gladstone.
I can't thank Vanessa enough. She found the exact color and model of car I wanted, traveled to Seattle to pick it up, and was attentive though out the process. I originally reached out to her a month prior and her follow up was excellent. Will definitely come back for my service appointments and when it is time to trade it in.
Our sales man was a pleasure to work with, very informative
by Bchovich from DealerRater.com
November 25, 2018
Brock was easy to work with and had lots of knowledge about the SUV we bought! Took time to teach my husband about all the accessories!
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