As a new KIA Soul owner I was treated like a long time customer. I called for a service appointment and was fit in that day. The rep told me it would take about an hour and it did. The coffee and cookie were a nice treat. I felt it was a good value, even though the services are cheaper in other places. I feel better knowing a trained technician, familiar with the details of my specific vehicle, did the work. Everything was explained in detail, no surprises. I;ll be back.
The gentleman training to assist with finance paperwork decided to make assumptions about my life and made a few insulting comments without even being aware that he insulted me.
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