Went in looking for a new truck to best for my needs, which ended up being a base model. I experience zero pressure into buying more than I wanted or needed, Nik listened to my needs while prequalifying even after I asked to look at higher level trims. Nik, allowed me to make my decision, was patient answering any questions I had. Once I made my choice, he was over eager to continue the process as fast as possible but still giving additional time to look over the paperwork. The staff from the General Manager to the lot attendants provided a warm welcome with an offer any assistance.
I try to avoid dealerships but Northwest Motorsport is A+
by Pwoens from DealerRater.com
December 5, 2018
I typically try to avoid dealerships but stopped by Northwest Motorsport one evening as they had a nice looking Duramax sitting on the lot. Met Fred initially and had a great interaction with him. Fred connected me with Joey and in the end they did such a great job that I bought the truck. Met Joe, the GM I believe, and he was upfront and a straight up guy. Had a slight mechanical issue after I got the truck home but Joe and Joey made it right. Great transaction and I would definitely go back for any future purchases.
I was in the market for a used car with less than 100,000 miles warranty on it and George gee was on our 1st stop at looking for cars because I've had many friends say great things about them. I wanted to test out a few different cars first just to see what i felt comfortable in ....Lucas came out And greeted us, was very friendly.... We told him our plan and we went through what i was looking for and he gave me a options on cars that were available....the very 1st one I tried I loved it :) ...... Lucas was very honest and easy to talk to .....I didn't feel like i was pushed to get a certain car because it was a good deal but one that was best for me which made my experience the more better.... Lucas asked what price I could afford to be able to purchase that car and I told them and they got me it plus a great warranty on it which im very thankful for Lucas and George gee for helping me find a reliable car the winter ......
On Friday we went to the KIA dealership after my 2007 Toyota Camry died. I was really happy to learn that my new KIA Sorento has a 10 year warranty on it. Dillon helped us and he was AMAZING! Ryan LaRue also helped with the deal. Working with both of these guys was an absolute pleasure. I see why you have Ryan running the place! Good choice. There was no high pressure sales tactics used and everything was explained in detail. The whole process was relatively fast as well. Often you think of car buying as a painful day at the dealership. However, everyone that we came into contact with was wonderful and knowledgeable, and speed the process along. Dillon took the time to properly deliver our new car and show us all the bells and whistles that my new car has. Thank you for taking the time to make sure we were well taken care of. Thank you!
This is my second vehicle purchase with Taylor Navin. I requested Taylor specifically because he is not pushy and listens to exactly what I am asking for. I am also very happy with the financing division and the service department. All are top notch!
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