It was nice experience of buying Honda CR-V from Brandon Honda, Jeremy has good knowledge about available features. Although I miss Ex model and had to go with Lx, but would love to upgrade in near future. Looking forward to have similar post purchase service experience.
My experience was hassle free and easy. My salesperson Robert Feldt was awesome - I recommend seeing him if you need a car or want to sell a car! Clean facility with a kids playroom. Everyone was friendly and looked happy to work there
I have had the best experience today with Aaron belbeck...he stayed with me untill the deal was done!!...i have never had that happen before from any car dealership...he made this transition so easy and headache free for us...thanks to his help and work we were able to get my husband the truck hes been craving to have...my future dealings to find a vehicle will be with him at carmax again!!!...thank you so much Aaron for all the work and dedication you did for us!!!...we will recomend u with anyone looking for a vehicle...
Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
Vince was so thorough in every aspect of making our experience a smooth one. Je answered all of my concerns with educated answers. We only drove one car which he picked from the inventory and bought it because he listened to our needs and satisfied them. Definitely he will be our salesman for life. Thankyou.
This is my third Kia Optima and I go NOWHERE but to Friendly Kia for service. I know the level of service I expect and get will be high. I look forward to coming here and they make you so comfortable in the new lounge area. Can't remember who checked me in and out of service but he was excellent.
James was a very down to earth VIP specialists. His no pressure info was easy to listen to. My wife and I had many annoying experiences in New York buying cars. James was as smooth as holiday egg nog! Great fun!
Service managers were very nice and explained only services that were due at time of inspection. I also felt all prices that were presented to me were fair prices. The wait time was slightly long, but it was explained to me that that was not usual but due to some car models having a recall and parts that needed replacement.
This is my first experience with Century Kia. I dealt with Paul, a service manager I would rate as A plus. His courtesy and professional attitude made my visit pleasant. They thoroughly inspected the car (2014 Sorento), which only needed a new battery. Even so, they had a look at my brakes and my cooling and air systems. I had them replace my windshield wipers and my air conditioning filter. There was no attempt to pressure me into buying what I did not need. The entire experience took less than two hours. They served refreshments. They kept me informed. They even hand washed my car. I live more than 25 miles away and had my car towed to their facility rather than having it taken to a less reputable Kia dealership located only three minutes from my home. I’m certainly glad for that decision. Century has become my Kia dealership and the service department is first rate.
It was amazing. The people were very nice and I felt comfortable. The used car had been thoroughly inspected and I felt confident that I would be driving an almost new car. They did their best to find a monthly payment I could afford.
The vehicles all look brand new on the outside and interior. The prices are great. My only suggestion is to have the car checked independently before buying it. I have purchased 2 cars from here. The first on had a the side mirror signal go bad a week or so after purchase. No way they could have known that beforehand. The 2nd car, my wife got stranded because the battery was bad and the mechanic said it didn't look like the correct one for the vehicle. I also had to replace all the tires after a month and the front brakes are only "a couple months from needing replaced" too. All told, the tires, brakes and battery cost me about $1200, but I probably saved more than that because it was sold much cheaper than anywhere else, so it's a give and take here.
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