My salesman, Duke Johnson, was professional and extremely personable. Chris Bennett was quick, but competent with the paperwork. The entire purchase process took roughly an hour once we decided to buy a car. It may be one of the best car buying experiences I've ever had. I would not hesitate in buying from them again.
Rob Mac is GREAT! I purchased my first NEW car from him and he made the process simple and painless. He treated me like Family as soon as I walked in. I was nervous and he took the time to make sure I was doing the right thing for ME. This is the second vehicle I have purchased from him and I will NEVER shop anywhere else.
We have always had the best experience when leasing a car at DeFouw Chevrolet!! Pam Strain is AWESOME!!! She has helped us the last two times we have leased a car and I would highly recommend her to my friends and family. She even called to tell us about the Fall Harvest Sale they had going on. Thank you!! We love our Red Equinox!!
Exceptional service! Friendly , reliable staff!. Would not hesitate to recommend Bosak for your service needs.vAppointment was on time. Reliable and accurate estimate on time of service Went above and beyond to make sure dcpepeidnce was wonderful!
I would like to amend my previous review of this dealership there was a communication error the proper people did not get my messages so my issue was never addressed they have now contacted me and are going to take care of everything so I really appreciate what they have done for me, it was a very seamless buying process it was very nice car for a good price.Nice to have a small local dealership take cares!
we were on a fact finding mission when we stopped at liberty buick. treated nicely even though we did not intend to buy at that time. ultimately, we traded in a pick-up and a fifth wheel on a 2019 buick envision. tim was patient with us even when we totally changed the color and style of vehicle that we initially wanted. we got more vehicle than we ever imagined at a manageable price.
I was contacted very quickly by a Hertz rep, and he was able to get me in for a test drive that weekend. Even though I didn’t end up buying the car I was interested in, I would recommend this dealer based on their friendly, professional assistance in my car search.
Highly recommend Lion Country Kia. I live in Maryland and had a 2 and a half hour drive to see a used Mustang they had for sale. Joe Belanger was the online sales rep and he was great! He was very honest about the car and any of the dings, etc. that it had. I really appreciated the honesty and that allowed me to make my decisions before making the drive. He was very honest and we worked out a deal over the phone and I made a credit card deposit to hold the car for a few days so I could make arrangements to drive out and buy it. If I got there and decided not to buy, they would have given me my deposit back. The car was exactly as described so I was happy and bought the car. You see, the car was exactly as described with all the flaws he said. If he would have lied and I got there and saw a dent, etc. I would have been pissed and never bought the car. This dealership has good honest people. I will definitely contact them when purchasing my next car. Ted Woodring, financing, was great too. Very enjoyable purchase. I had previously driven to another dealer 2 weeks prior and the Mustang they had for sale had scratches but they said it was cherry and purposely hid them from the pics. Because of that, that dealership didn't get my money and Lion Country Kia did. Thanks guys!! Great dealership!
Sales lady was very personable, not pushy and listened to my needs and wants. I was in and out in 2 hours and felt quite comfortable with finance manager as well. He took his time with me to explain everything and answer my questions. I love my new vehicle and am very happy with the deal that I was able to get. I won't go anywhere else :)
Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
Excellent Customer Service From Salesman Paul Barnes!
by MATTHEWPOWELL110 from DealerRater.com
December 4, 2018
I just wanted to thank and recommend Salesman Paul Barnes who is professional, kind, and worked hard to get me a great deal on my new Kia Sportage. I???ve worked in the business as a Sales Manager and knew I was upside down on my trade. I know how he makes his money and rather him shrug me off for something that appears to be an easier sale, Paul worked hard and stuck with me to get me at a fair price. I will be buying vehicles from him as long as he is in the business.
When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.
Not much to say accept excelent customer service . Answered all my questions without beating around the bush . Made going into a dealership to buy a car almost fun . They didnt have to work very hard though , the cars sell themselves
Just got my fourth Kia from Lev Kia and it was another fantastic experience. Our sales rep, Ken Russian, is not only one of the most knowledgeable and hard-working guys there, but he is also one of the least pushy and nicest salesman I have met. In addition, the managers, finance guys, and especially the service department are all top notch and great people to work with. No doubt that I will be headed back there again when it's time to look for a new car, and I highly recommend them to anyone looking for a high quality vehicle at a great price! Lev Kia is the best!
Purchasing a new car was very simple and straightforward. Ken was friendly and welcoming. He listened to what I was looking for and did not try to upsell. The offer on my trade-in was within the range from the rating sites that I had searched. The offer was explained to me in detail. When I wanted a different color in the model and trim level, they were able to get one for me. Peter took care of the financing and paperwork. He was thorough and explained everything. Picking up the car was simple. Highly recommend Lev Kia.
The letter said it would take an hour for service but only took a half hour . Everyone was very helpful , especially a young man named Fred Gouveia , who was checking on my car and had it brought out to me after service was complete . Excellent Experience !
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