Very friendly advisors that understand and appreciate the service repair process. Explained everything that was needed in great detail and advised urgent needs vs those that can wait. Have gone to them several times for my 2009 Altima and will continue. Looking to buy a vehicle from them too!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We ended up not buying a car through Sweeney, but not because of anything they did - we were looking for a pre-owned car in a brand they don’t generally sell. They had one on the lot and Michael Meyer answered all my questions and was really helpful, but the timing didn’t work out on my part. We ended up buying a certified pre-owned from that brands dealer, but we will definitely keep Sweeney in mind for future car purchases!
I have worked in the car business for the past 9 years so I'm very critical when it comes to the car buying experience. I almost didn't buy from them because I was apprehensive because of their review rating. However, the deal on the vehicle was worth trying Jake Sweeney out and I'm very happy with my experience with them. My sales person was Brent and he was a straight shooter, very thorough, and an excellent communicator; which is qualities you want in a sales person. The finance manager was DJ, he had the same great qualities as Brent, was not pushy about warranties, and got us in and out in a good amount of time. There is nothing worse than having the car buying experience soak up your whole day, and with them I was in and out under two hours. DJ also got me a fantastic rate on my SUV, my insurance company's APR quote was almost double what DJ got me.
I would not hesitate to purchase another vehicle from Jake Sweeney. I got a great deal, had an awesome experience with the staff, they have strong financing available, and they are respectful of your time.
We drove 142 miles with a deal in place prior to arrival. The process went smoothly. The vehicle will go through a detail and the vehicle will be delivered to. my location. That is great customer service!
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